Support Manager - Residential Services - Hazelwood

Be Part of our Circle.

We empower people with intellectual and developmental disabilities to live their best life. That is our mission-not only to those we serve, but to those we employ. This mutually shared sense of purpose drives our decisions and actions. Come as you are and achieve better lives as part of the St. Louis Arc family of individuals in this vital role.

The Support Manager directs the operations and day-to-day functions of a group home setting. The individual in this role will support three gentlemen to be successful and self-determined in developing and pursuing their goals. The Support Manager will facilitate the daily management of the living arrangement, as well as providing leadership and supervision to the support team while promoting active engagement and quality services. Additionally, the Support Manager will provide oversight of onboarding and retaining staff, maintaining the budget, and ensuring the quality of services meets the St. Louis Arc's guidelines.

The Support Manager is a full-time (40 hours/week) role earning $26.50/hour

What you will do:

• Develop, implement, and oversee Individual Support Plans and Outcomes

• Provide guidance and leadership to direct support staff on the distribution of day-to-day responsibilities

• Effectively lead, supervise, and train employees

• Complete and publish employee schedules

• Manage and oversee household finances

• Oversee and coordinate the health care needs of individuals supported in collaboration with families/guardians and the nursing team

• Effectively communicate with co-workers, supervisors, departments, family, landlords, and community stakeholders

• Advocate for individuals in all aspects of their lives

• Manage hiring, onboarding, and retention of employees in collaboration with leadership and Human Resources

• Promote best practices according to the agency philosophy and mission, with emphasis on active engagement

• Provide quality and compliance oversight to ensure funder requirements and agency standards are maintained

• Support individuals with daily living skills, including hygiene supports, meal preparation, and maintaining a clean environment

• Demonstrate and support all St. Louis Arc Diversity and Inclusion practices/initiatives

What you can expect from us:

We'll celebrate and empower your unique gifts and contributions.

We'll help you help others. You'll be embraced and uplifted in our inclusive circle of support.

• You'll have a voice and the autonomy to put into action your ideas for doing your job better-and serve others better.

• Hands-on leadership that empowers team member innovation.

• Opportunities to learn and grow, plus benefits to support your personal and professional well-being-such as health insurance, retirement, and time off

• STUDENT LOAN REPAYMENT ASSISTANCE

• Full-Time hourly direct care staff may be eligible for up to $250 per month paid directly to their student loan vendor. Ask your recruiter for details.

What we expect of you:

The flexible, respectful individual we see is an innovative and quick thinker with these qualifications:

Join others with your impeccable interpersonal skills, good intentions, and compassion to help people.

• Bachelors Degree required
• Three or more years of experience supporting individuals with developmental and intellectual disabilities, customer service, and/or educational fields
• Two or more years of supervisory experience

We look forward to welcoming someone with the following knowledge and skills:

• Problem-solving, conflict resolution, and strong leadership skills
• Understanding of various intellectual/developmental disabilities and the supports they require
• Proficient computer skills
• Excellent communication skills
• Knowledge of behavioral writing and documentation requirements
• Strong organizational skills, including time management and the ability to prioritize tasks

Join our circle.

Apply today.

About St. Louis Arc:

Since 1950, people with disabilities and their families have been placing their trust with the St. Louis Arc. Today, our 400+ team members serve more than 4,500 children, teens, and adults with autism spectrum disorders, Down syndrome, intellectual and other developmental disabilities.