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Support Specialist

Harris Computer SystemsMaine, ME

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Overview

Schedule
Full-time
Career level
Senior-level
Benefits
Career Development

Job Description

  • Handles incoming support calls or tickets and works directly with customers to provide services and help resolve software issues.
  • Provides timely solution of problems in order to ensure customer satisfaction and eliminate downtime.
  • Provides technical leadership and training for lower level support specialists.
  • Documents fix and updates internal Wiki and customer.
  • Can create content for Webinars and User Conferences and deliver effective presentations.
  • Other duties as assigned.

Automate your job search with Sonara.

Submit 10x as many applications with less effort than one manual application.

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