Support Specialist / Reader (for Visually Impaired Employee)
KMRG, LLCSeattle, WA
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Job Description
ROLEWe are seeking a Support Specialist / Reader (for Visually Impaired Employee) to support the U.S. Department of Education Office for Civil Rights (OCR). You will assist a blind federal employee by providing individualized reading, proofreading, and administrative support in a remote setting. Responsibilities include reading inaccessible materials, reviewing documents produced by assistive technology, retrieving digital files, conducting minor research, and supporting routine clerical tasks in accordance with federal accessibility and confidentiality standards.This is a full-time remote opportunity offering $17.00–$18.50 per hour plus $5.09 an hour in health & wellness benefits, along with job stability and security.Apply today!RESPONSIBILITIES
- Read printed and electronic materials that are inaccessible to assistive technology
- Proofread documents generated by assistive technology for accuracy and formatting
- Retrieve and organize electronic and physical files as requested
- Conduct minor research when websites or platforms are inaccessible
- Type business documents such as letters, memoranda, and reports
- Assist with timekeeping and personnel-related forms
- Support clerical functions such as document preparation and filing
- Carry packages, electronics, and files if working onsite
- Interpret and describe visual materials such as graphs and charts
- Highlight and summarize content in lengthy or complex documents
- Communicate clearly and consistently with the supported employee
- Coordinate tasks in alignment with the employee’s work schedule
- Use Microsoft Office programs and common Windows-based applications
- Operate assistive technology tools as needed to support accessibility
- Maintain confidentiality of personal and work-related information
- Knowledge of how to work with blind and low-vision individuals
- Knowledge of reading service techniques for individuals with disabilities
- Knowledge of English grammar, spelling, punctuation, and usage
- Knowledge of assistive technology for blind individuals (e.g., screen readers)
- Knowledge of Microsoft Word, Excel, and related Windows-based tools
- Skill in proofreading and editing digital documents
- Skill in summarizing and condensing information from complex materials
- Skill in typing and keyboarding at a professional level
- Ability to interpret and describe visual or non-verbal content
- Ability to communicate effectively and respectfully
- Ability to perform minor research tasks for inaccessible content
- Ability to organize documents and assist with light filing
- Ability to understand and work with professional terminology
- Ability to perform general clerical tasks accurately and efficiently
- Exceptional oral communication
- Strong organizational habits
- Experience supporting blind or low-vision individuals
- High school Diploma or equivalent required
- Undergraduate degree preferred
- Seattle, Washington (Remote services permitted)
- Telework is available
- Must be able to support Pacific Time work hours
- U.S. citizenship is required as it supports the U.S. federal government
- Department of Education
- Travel is not required
- Monday – Friday
- Between 7:15 a.m. & 3:45 p.m. Pacific Time (the schedule cannot deviate from this Pacific Time schedule)
- Employment Classification Eligibility — Non-Exempt
- Not eligible for relocation benefits
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