Supportive Housing Specialist

Job Description:

Job Title: Supportive Housing Specialist

Location: Saint Louis, MO

Department: CB ACT

Employment Type: Full-time

Job Summary:

Join our compassionate and collaborative team as a SUPPORTIVE HOUSING SPECIALIST, where you'll make a meaningful impact by helping individuals and families access safe, supportive housing and community-based care. In this role, you'll be part of an organization that values teamwork, integrity, and dedication to improving lives every day. If you're detail-oriented, passionate about helping others, and thrive in a mission-driven environment, this opportunity is for you.

The Assistant Team Leader coordinates and supports the delivery of services for clients by implementing grant programs, maintaining community partnerships, and ensuring that program operations meet both contractual and client needs. This position ensures compliance, assists with property management duties, and promotes a safe, secure, and supportive environment for all clients.

This position offers…

• Employee Assistance Program- 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement- Company paid for work functions requiring travel
• Employee Discounts- Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture- An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits- Scroll down to bottom of this post to learn more

Key Responsibilities:

• Coordinate delivery of client services, ensuring compliance with grant and program guidelines.
• Maintain accurate Shelter Plus Care client files and documentation.
• Perform Housing Quality Standards (HQS) inspections for all program participants annually.
• Participate in community and agency meetings such as Coordinated Entry and Balance of State CoC to strengthen partnerships and resource access.
• Assist with LIHTC property management activities including leasing, marketing, tenant relations, and compliance documentation.
• Respond promptly to tenant inquiries via phone or email.
• Coordinate resident functions and activities that support community engagement and wellbeing.
• Oversee maintenance requests, make-ready work orders, and ensure turnovers are completed within five days of vacancy.
• Collect rent, process deposits, and maintain accurate accounting records.
• Promote positive resident relations, ensuring tenants understand their responsibilities and lease provisions.
• Manage parking permits, distribute newsletters, and maintain ongoing communication with residents.

Education, Experience, and/or Credential Qualifications:

• High school diploma with courses in typing or business practices; AND
• At least one (1) year of experience in community service or property management; OR
• Completion of an accredited Low-Income Housing Tax Credit (LIHTC) training program.

Additional Qualifications:

• Must successfully complete a background check, including criminal record, driving record, abuse/neglect, and fingerprint screening.
• Current driver's license, acceptable driving record, and proof of auto insurance required.
• Must complete New Hire Orientation at the beginning of employment.
• Must meet all ongoing training requirements, including annual Relias coursework.
• Strong ability to maintain confidentiality and demonstrate professionalism.
• Highly detail-oriented with strong communication and organizational skills.
• Proficient in Google Workspace (Docs, Sheets) and/or Microsoft Office applications.

Physical Requirements:

• ADA Consideration- Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull objects.
• Requires repetitive hand, finger, and arm movements for typing and writing.
• Primarily sedentary with occasional walking or standing; must meet all sedentary criteria.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Places for People is a Smoke and Tobacco Free Workplace.