Surgery Scheduler - General Surgery

Role:

Provide surgical scheduling duties in the Nursing Department

Essential Functions & Responsibilities:

• Schedules patients for surgery, completing facility paperwork
• Maintains and updated surgery schedule several times a day so that facility and physicians schedules reflect an accurate schedule
• Obtains surgical prior authorizations after insurance company verification
• Completes surgeon requests in coordination with vendors and Materials Manager
• Communicates with patients regarding pre-operative procedure needs such as pre-operative appointments, testing, and instructions. Knowledgeable of pre-operative needs for a variety of surgical procedures
• Consistently performs specific assigned daily and general duties; meet deadlines
• Regularly attends and participates in assigned meetings
• Meets established attendance criteria and starts work promptly
• Knows and consistently implements the organizations mission and all approved policies, protocols, and procedures.
• Regularly supports compliance and accreditation efforts as assigned (e.g. OSHA, HIPAA)
• Consistently demonstrates good use of time and resources
• Maintaining personal contact with patients and relatives, being sensitive to their needs for courtesy, dignity, and privacy and ensuring a friendly environment at all times.
• Performs other duties that may be assigned from time to time
• Assists with front desk clerical tasks at the surgery centers as required
• Effectively communicates with patients/families and other members of health care team over the phone.
• Demonstrates initiative to keep clinic flow moving through effectively prioritizing work
• Understands importance of personal contribution and demonstrates teamwork

Performance Measures:

• Performs all Essential Job functions and responsibilities.
• Maintains a professional and positive attitude, appearance and relationship with patients and staff.
• Observes all clinic guidelines and polices.