SVP – Commercial and Business Services

Financial Freedom Happens Here – and it starts with YOU.

AtFAIRWINDSCredit Union, we’re more than a workplace; we’re a team on a mission. Join the credit union nationally endorsed by The Dave Ramsey Show, where every day is a step toward financial freedom - for our members and for you.

We are seeking a Senior Vice President of Commercial and Business Services to be a visionary leader responsible for driving strategic growth and innovation and managing risk across commercial lending, commercial deposits, small business banking, and treasury services. This role champions financial freedom for business members, large and small, by delivering modern, accessible, and impactful financial solutions. The SVP leads the national business services strategy with a digital-first mindset, ensuring scalable, member-centric experiences that align with FAIRWINDS mission and values.

Your Role in Our Mission:

• Strategic Leadership & Growth
  • Develop and execute a scalable strategy for business services that supports membership growth and financial empowerment.
  • Lead the transformation of business banking through digital-first initiatives, including automation, self-service tools, and data-driven personalization.
  • Champion financial freedom by designing products and services that help business members build resilience, access capital, and grow sustainably.
  • Partner with branch network to develop strategies to increase membership growth, product/service utilization and market expansion.
• Product & Service Innovation
  • Oversee the development and lifecycle management of commercial lending, deposit, and treasury products.
  • Integrate digital platforms and fintech partnerships to enhance member experience and operational efficiency.
  • Ensure product offerings are competitive, compliant, and aligned with member needs and market trends.
• Operational Excellence
  • Direct all aspects of business loan origination, servicing, and risk management, including SBA lending.
  • Monitor performance metrics and implement continuous improvement strategies across business services.
  • Lead cross-functional teams to deliver seamless, high-quality service to members and internal stakeholders.
• Compliance & Risk Oversight
  • Maintain rigorous oversight of regulatory compliance, loan covenants, and risk rating systems.
  • Collaborate with internal audit, collections, and legal teams to mitigate risk and ensure sound portfolio management.
• Team Leadership & Culture
  • Lead and develop a high-performing team of 5 business sales and service professionals.
  • Foster a culture of innovation, accountability, and member advocacy aligned with the FAIRWINDS Way.
  • Promote collaboration across departments to support shared goals and strategic initiatives.

Qualifications

• Bachelor’s degree in Business, Finance, or Accounting.
• 10+ years of progressive leadership experience in financial institution business services.
• Proactive, forward-thinking mindset with the ability to anticipate trends, challenges, and opportunities across multiple business areas and assess their potential impact.
• Proven success in digital transformation, strategic planning, and cross-functional leadership.
• Strong analytical, communication, and project management skills. 

A Culture of Care and Reward:You give your best, and we give back with a comprehensive and meaningful rewards package:

• Enjoy 11 paid holidays and generous paid time off to recharge and reset
• Build your future with a 6% 401(k) match
• Receive a $700 annual contribution to your Health Savings Account
• Access our comprehensive maternity leave program to support growing families
• Stay covered with medical, dental, vision, disability, and life insurance
• Grow your career through leadership development, tuition assistance, and advancement opportunities
• Earn rewards for financial wellness through our Debt Free Club and Dave Ramsey’s SmartDollar program
• Thrive in a purpose-driven, people-first culture where your impact matters

This is more than your next job. It’s your next step in changing lives; starting with your own!

AboutFAIRWINDSCredit UnionAtFAIRWINDSCredit Union, Financial Freedom Happens Here. Headquartered in Orlando and proudly serving members for over 70 years, our mission - changing members’ lives on the journey to Financial Freedom - drives everything we do, with a clear vision: Members financially free. Through TheFAIRWINDSWay, we champion a culture of integrity, accountability, and teamwork, and we’re nationally endorsed by The Dave Ramsey Show as a trusted provider of financial wellness. Recognized as one of Forbes’ 2024 Best-in-State Credit Unions and one of Orlando Business Journal’s Best Places to Work,FAIRWINDSis a top workplace where your purpose matters and your growth is supported every step of the way!