Swim Lessons Coordinator

Description

Aquatics Director - Little Rock Racquet Club (LRRC)

Reports to: General Manager

Essential Functions

The Swim Lesson Coordinator / Lifeguard Supervisor plays a key role in the daily success, safety, and overall experience of LRRC Aquatics. This position is responsible for overseeing swim lesson programming, supervising lifeguard operations, and ensuring a welcoming, well-run aquatic environment for members and guests.

• Organize, schedule, and evaluate all swim lesson programs to ensure quality instruction, proper staffing, and a positive experience for participants of all ages and abilities.
• Recruit, train, supervise, and evaluate all LRRC Swim Instructors and Lifeguards, providing ongoing coaching, feedback, and professional development to maintain high safety and service standards.
• Assist with hiring decisions and onboarding of new aquatics staff, ensuring appropriate certifications and readiness to meet LRRC expectations.
• Review and approve payroll for hourly Swim Instructors and Lifeguards, ensuring accuracy and timely submission.
• Assist with purchasing and manage all aquatics-related supplies, including swim lesson materials, lifeguard equipment, and safety resources, maintaining proper inventory levels.
• Create, manage, and post the lap pool schedule, balancing member needs, swim lessons, and special programming.
• Oversee all swim lesson payments and refunds, ensuring accurate processing, clear communication with members, and excellent customer service.
• Enforce all LRRC Aquatics department policies, procedures, and safety protocols to maintain a safe, compliant, and professional aquatic environment.
• Lead by example in upholding LRRC's core principle to "Improve the Day," delivering exceptional hospitality, professionalism, and care in every interaction with staff, members, and guests.

Requirements

Skills/Qualifications

• Passion for leading a successful team.
• Excellent communication/interpersonal skills.
• Adept at problem solving and organization.
• Excellent computer and phone skills.
• Self-motivated to create and reach goals.
• Commitment to our values: Hospitality, Integrity, Teamwork, Care, and Family.

Education/Experience

• Teaching and/or coaching experience.
• Knowledge and experience working with children.
• 1+ years of management experience.
• 1+ years of office/clerical work experience.
• 1+ years of customer service and sales experience.