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Systems Engineer, Business Technology

workatoPalo Alto, CA

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Job Description

Responsibilities

We are expanding our Business Technology team with a new Systems Engineer, Business Technology position focused on endpoint management, security, and automation. This role will be integral in building and maintaining a secure, efficient technology infrastructure that supports our growing organization.

You will also be responsible to:

  • Administer and manage cloud identity providers (OKTA and Google Workspace) for user management and access control

  • Develop and maintain Workato recipes to automate IT operations workflows and security protocols

  • Manage and troubleshoot client configurations with an emphasis on macOS environments

  • Administer business applications including Atlassian Cloud, Jira Service Desk, and Confluence

  • Create and maintain documentation for IT systems, processes, and security protocols

  • Write and maintain scripts (bash, python) to automate routine administrative tasks

  • Support annual security audits and maintain compliance records

  • Evaluate and recommend new tools to enhance system management and security

Requirements

Qualifications / Experience / Technical Skills

  • 5+ years of experience in IT systems administration with a security focus

  • Strong scripting abilities (bash, python) for automation and management tasks

  • Experience administering cloud identity providers (IdP), specifically OKTA and Google Workspace

  • Proficiency with macOS administration (Monterey and later)

  • Experience with ticketing systems and ITIL frameworks

  • Experience with JAMF and/or JumpCloud

  • Bachelor's degree in Computer Science or related field (or equivalent experience)

  • Experience with automation platforms (Workato, Zapier, or similar)

  • Experience implementing zero-trust security frameworks

  • Cloud platform certifications

Soft Skills / Personal Characteristics

  • Ability to balance multiple priorities while maintaining attention to detail

  • Proactive problem-solving approach with strong troubleshooting skills

  • Excellent communication skills for cross-functional collaboration

  • Self-directed with ability to work independently and as part of a team

  • Commitment to continuous learning in a rapidly evolving technology landscape

  • Creative thinking to develop elegant solutions for complex technical challenges

(REQ ID: 2039)

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