Systems Engineer Intern

Location: Anchorage, AK (No Relocation Assistance Provided)

Hours: 24/week

Pay: $25/hour

As a Systems Engineer Intern with Resource Data, you will build and apply your foundational technical skills while supporting the design, implementation, and maintenance of modern IT infrastructures for a variety of clients. You'll work alongside a team of experienced technical consultants, gaining hands-on exposure to real-world enterprise IT environments and contributing to meaningful client solutions. This role offers an opportunity to learn how consulting teams approach complex IT challenges and to develop the skills needed to grow as a systems engineer.

Key Responsibilities

• Provide Level 1-2 technical support to end users and system administrators
• Assist with system configuration and maintenance under the direction of senior engineers or by following vendor and manufacturer documentation
• Engage vendor or manufacturer technical support to troubleshoot and resolve system issues
• Build and maintain positive client relationships by delivering reliable, professional consulting services
• Maintain accurate and timely documentation, including project materials, status updates, and time tracking
• Complete assigned tasks independently for up to one day of effort, escalating questions or issues as appropriate
• Learn effectively through mentorship, formal training, and hands-on experience

Basic Qualifications

• 1 year of professional experience or coursework in computer engineering or a similar degree plan
• Ability to complete basic operational tasks independently and contribute collaboratively to team projects
• Clear, professional written and verbal communication skills
• Eagerness to learn new technologies and grow into more advanced systems engineering responsibilities
• Ability to safely lift, carry, and install computer and networking equipment weighing up to 50 pounds, with or without reasonable accommodation
• Willingness to travel locally for on-site work and support (minimum 50%, up to 100% depending on assignment)
• Security Clearance Statement: This position requires eligibility for government security clearance. You must be a US Citizen for consideration.

Preferred Qualifications

• Foundational knowledge of configuring and maintaining systems within common vendor ecosystems (e.g., Microsoft, Cisco)
• Prior experience working in a consulting or client-facing technical environment
• Exposure to enterprise IT environments and ticketing or documentation systems

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