Talent Operations Specialist
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
Why Charlie Health?
Millions of people across the country are navigating mental health conditions, substance use disorders, and eating disorders, but too often, they’re met with barriers to care. From limited local options and long wait times to treatment that lacks personalization, behavioral healthcare can leave people feeling unseen and unsupported.
Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized, virtual care rooted in connection—between clients and clinicians, care teams, loved ones, and the communities that support them. By focusing on people with complex needs, we’re expanding access to meaningful care and driving better outcomes from the comfort of home.
As a rapidly growing organization, we're reaching more communities every day and building a team that’s redefining what behavioral health treatment can look like. If you're ready to use your skills to drive lasting change and help more people access the care they deserve, we’d love to meet you.
About the Role
We are seeking a Talent Operations Specialist to join our high-growth recruiting team. You'll execute core operational functions that keep our recruiting engine running smoothly and provide direct support to recruiters and candidates. You'll manage day-to-day administrative tasks, maintain system accuracy, and ensure seamless candidate experiences. This position reports to the Talent Operations Analyst.
We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.
Responsibilities
- Manage and respond to requests through our operations request portal
- Execute administrative tasks in Greenhouse, LinkedIn Recruiter, Gem, and other Talent software platforms
- Support university recruiting efforts and other top-of-funnel initiatives to build a robust pipeline for our various recruiting verticals
- Maintain accurate candidate data and ensure system hygiene across all recruiting platforms
- Conduct regular data audits to identify and correct system discrepancies
- Provide first-level troubleshooting for recruiting system issues
- Support candidate experience initiatives and process improvements
- Assist with onboarding new team members on recruiting tools and processes
- Support special projects and ad-hoc requests from recruiting teams
- Support interview scheduling and candidate communication coverage as needed
Requirements
- Bachelor's degree
- 1-3 years of experience in recruiting operations, coordination, or related administrative role
- Experience with applicant tracking systems (Greenhouse preferred)
- Strong attention to detail and organizational skills
- Excellent written and verbal communication skills
- Proficient in Microsoft Office and Google suite of products
- Ability to prioritize multiple tasks in a fast-paced environment
- Customer service mindset with focus on supporting internal teams
- Experience with recruiting tools (LinkedIn Recruiter, job boards) a plus
- Basic analytical skills and comfort with data management
- Self-motivated with ability to work independently
- Ability to work 4 days a week out of our New York City office
- Work authorized in the United States and native or bilingual English proficiency
Benefits
Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. #LI-HYBRID
The total target base compensation for this role will be between $62,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $68,000 and $88,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits.
Our Values
- Connection: Care deeply & inspire hope.
- Congruence: Stay curious & heed the evidence.
- Commitment: Act with urgency & don’t give up.
Please do not call our public clinical admissions line in regard to this or any other job posting.
Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health, please go directly to our Careers Page: https://www.charliehealth.com/careers/current-openings. Charlie Health will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @charliehealth.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.
Recruiting agencies, please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner, and we will not pay any fee associated with unsolicited referrals.
At Charlie Health, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.
Charlie Health applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.
By submitting your application, you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help, reply HELP.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.