Team Member Relations Coordinator

Pay based on experience | Work schedule: 10:30 a.m.- 6:30 p.m. Tuesday through Friday, 7:00 a.m.- 3:00 p.m. on Saturday

In this fast-paced, high-energy environment where attracting, retaining and motivating top talent in the Midwest is essential; how do we accomplish this and contribute HR value to the business? As the Team Member Relations Coordinator, you will provide administrative support to the HR office, Team Member Relations and Benefits teams. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.

Principal Duties and Responsibilities (*Essential Functions)

• *Provide extraordinary guest service and assist team members by being the first contact in the HR office, responding to basic inquiries, answering phones, assisting in the computer lab, and preparing routine correspondence.
• *Provide basic clerical duties including but not limited to making copies, sorting and distributing mail, stocking and organizing supplies, filing, maintaining office cleanliness, and assisting with special projects.
• *Track and distribute event tickets, service awards, birthday cards, and related items.
• *Create and maintain records, paperwork, and files in an organized manner; ensure documentation is complete, timely, and logged in the appropriate record keeping application.
• *Administer Commuter Value Pass (bus pass) and transportation program under the direction of management.
• *Coordinate with the Payroll Department to respond to requests for employment verification and other payroll-related functions.
• Maintain thorough knowledge of general human resources forms, spreadsheets, paperwork, front desk policies and procedures.
• Maintain HR bulletin board communications and update with pertinent information. Assist with updating communications around the property.
• Maintain and order office supplies for HR operations departments, ensuring inventory levels and costs are controlled.
• Ensure that duties are completed timely, accurately, efficiently, and in an organized manner.
• Perform job duties in full compliance with departmental Internal Controls, policies, procedures, and regulations.
• Perform other duties as assigned.

Job Qualifications

• A high school diploma or equivalent and 1 year of related clerical experience in a department of similar size are required. An Associate's degree can take the place of 6 months of experience. Human Resources experience is preferred.
• Office skills must include the ability to use standard office equipment and the ability to demonstrate basic knowledge of Microsoft Excel and Microsoft Word. Previous experience with Human Resources Information Systems (HRIS) is preferred.
• The ability to multi-task, use strong organization skills and attention to detail to accurately perform job duties and projects in a fast-paced environment.
• The ability to maintain discretion in handling confidential information.
• The ability to interact with guests and team members professionally.
• The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
• While performing the duties of this job, the team member is regularly required to talk, hear, walk, climb, balance, stoop, kneel, crouch, stand, sit and move throughout the property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member will be required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, color vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.