Tech Control Technician
JCS Solutions LLCJBA, MD
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Job Description
Grow, innovate, and generate progress: Harness your expertise to solve challenges and celebrate success! Job Summary:JCS Solutions has a need for a Tech Control Technician to join our growing Cyber Support Center (CySC) team to collaborate and work in coordination with other Tech Controllers personnel within the National Capital Region. The position is 100% on-site at Joint Base Andrews. This position offers an excellent opportunity to be part of a high-performing team responsible for supporting a high-velocity collaborative environment, along with tremendous growth potential. If you are interested in a challenge and a great working environment, apply today! What’s in it for you:
- Join a premier technology firm specializing in innovative solutions.
- Be part of a collaborative, inclusive, and innovative work culture.
- Enjoy tremendous growth potential in a high-performing team environment.
- A robust benefits package:
- Health, dental, and vision insurance
- Life insurance
- Short-and-long term disability
- Paid time off (PTO)
- 401k retirement plan with employer match
- Annual Professional Development Reimbursement Program
- And more!
- Perform engineering for new circuit installations, modifications, and deactivations.
- Provide technical and operational support to end-user services, network expansions, and modernization of telecommunications backbone systems.
- Provide problem resolution for all hardware and software elements of the data communication circuits maintained by the work center to include Commercial and GFE owned networks.
- Provide outage and restoration information as required to include restore times.
- Ensure the availability of the circuits in coordination with others work centers as required.
- Perform status updates and circuit monitoring as required.
- Comfortable in a fast-paced environment.
- Technically strong and able to make quick, sound decisions.
- Excellent communication and collaboration skills are a must.
- An active DoD Secret Clearance
- Valid DoD 8570 IAT Level II or IAM II certification. i.e current Security+ certification.
- A bachelor’s degree
- Education and experience requirements may be substituted with:
- A master’s degree and the ability to attain a Security+ce or equivalent DoD 8570 IAT level II certification within 6 months.
- No degree with 6 years of intensive and progressive experience demonstrating the required proficiency levels related to task and a current Security+ce or equivalent DoD 8570 IAT level II certification.
- This position requires a minimum of two years’ of relevant experience.
- Demonstrated ability to communicate orally and in writing and a positive customer service attitude
- Strong communication skills and ability to multi-task in a fast-paced environment.
- Knowledge of Air Force, Pentagon, and/or AFNCR
- Customer Experience: Strive for excellence and delight our clients
- Innovation: Embrace creative thinking to enable continual growth and powerful solutions
- Accountability: Take ownership of and pride in our actions and service delivery
- Inspire: Be inspired to be your best self and have fun in the process
- Integrity: Do the right thing, the right way, every time!
- Stewardship: Careful management of something entrusted to us.
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