Technical Consultant

iManageChicago, IL

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Job Description

We offer a flexible working policy that supports a healthy balance between personal and professional well-being. This role requires in-office presence on Tuesdays & Thursdays to collaborate, connect, and learn from peers - while also maintaining the flexibility for meaningful work-life balance.Being a Technical Consultant at iManage Means…You will be responsible for executing the technical delivery of our enterprise projects and initiatives. You will be recognized as the delivery subject matter expert.You will collaborate closely with our clients and fellow team members to understand business processes and requirements to help ensure the delivery of successful, business critical outcomes. Hear more from our Executive Vice President of Customer Experience, Jim Priz: “We are dealing with the most complicated and most strategic customers of iManage. It’s our job to make them successful no matter what. This involves a deep technical understanding of our products, design thinking to understand how our users will use our product and ensuring customer success as part of their journey to the cloud.”iM Responsible For…

Providing technical expertise on consulting engagements in all stages, including planning, analysis, design, deployment, and testing stages of a project
Assessing customer requirements, clarifying the client’s system specifications, understanding their work practices, and the nature of their business to formulate a technical solution design
Conducting product demonstrations in support of business cases, providing best-practice advice to clients, and functioning as a trusted advisor
Building and deploying solutions in line with design specifications
Creating client deliverables such as presentations, build, deployment guides, and task lists
Running successful data migrations in line with migration design specifications
Delivering knowledge transfer sessions to customers and other team members
Presenting progress reports to the Project Manager or customer teams
Attaining an in-depth knowledge of and becoming a leading subject matter expert in our iManage technologies
Maintaining a working knowledge of current and trending technologies, both internally and within the industry, as well as their applicability to the organization
Developing a close working relationship with Engineering, Sales, and Support teams and fostering collaboration and teamwork
Providing feedback on product usage, features requested at customer sites to Product Management to influence future roadmap direction
Supporting case study development and providing lessons learned feedback to the project team

iM Qualified Because I Have…

A Bachelor’s degree in Computer Science or related field
Strong SQL skills with experience in writing and optimizing queries, and understanding data normalization and transformation
Experience in running data migrations in on-premises or cloud environments, including monitoring and troubleshooting
Application integration and/or development skills using Python, REST APIs, PowerShell, and JSON
Strong working knowledge of infrastructure, networking, security, and system architecture principles
Experience working with Microsoft platforms and technologies, including Azure, as well as Virtual Desktop and Citrix environments
Excellent implementation/delivery skills, including the ability to install, deploy, validate, and troubleshoot multi-product solutions and integrate with other systems while following product best practices, while prioritizing user and functional requirements
Ability to effectively prioritize and juggle multiple engagements
Team player who excels at building trusting relationships with customers and colleagues
Excellent client-facing skills, including workshop planning, delivery & documentation
Strong written/verbal communication skills with the ability to facilitate technical discussions effectively

Bonus Points If I Have...

Experience in the delivery of Enterprise Content Management/Information Governance solutions, ideally within legal, professional services, and financial services industries.
Experience with iManage products & associated technologies

Don't meet every qualification listed above? Studies show that women and people of color are less likely to apply to jobs unless they meet all qualifications. At iManage, we are committed to building a diverse and inclusive environment, and encourage everyone to show up as their full authentic selves. We welcome those that come with a growth mindset and a hunger for learning; so, if you are excited about this role but your past experience doesn't align perfectly with every qualification we encourage you to apply anyways!iM Getting To…

Join a rapidly evolving, industry-leading SaaS company on an exciting journey of growth and scalability!
Take on meaningful, high-impact challenges by leveraging cutting-edge technologies and best-in-class protocols to drive innovation.
Own my career path with our internal development framework. Ask us more about this!
Expand my skill set and earn certifications with unlimited access to LinkedIn Learning courses and interactive Microsoft courses & training.
Be part of a supportive and experienced team within a dynamic, inclusive, and encouraging culture.
Enjoy flexible work hours that empower me to balance personal time with professional commitments.
Collaborate in a modern, open-plan workspace featuring a gaming area, free snacks and drinks, and regular social events.

iManage Is Supporting Me By...

Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it.
Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data.
Rewarding me with an annual performance-based bonus.
Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%.
Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave.
Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset.
Having multiple company wellness days each year to prioritize mental health and well-being.
Providing access to RethinkCare, a global behavioral health platform that enhances personal well-being, strengthens professional resilience, and empowers parental success through expert-led training and resources.

The overall US annual base salary range for this position is $90,000 - $110,000 per year. Individual compensation for each candidate depends on factors such as qualifications, experience, and candidate location. This range does not include additional forms of compensation, such as bonuses, commission, or benefits. Your recruiter will provide further details about the offer range, incentives, and overall compensation during the hiring process.iManage is committed to providing an excellent candidate experience and will never ask you to engage in recruitment activity via text and exclusively communicates from emails using the @imanage.com domain. If you have any concerns or questions about communications you have received, please send them to careers@imanage.com so our team members can review.About iManage…At iManage, we are dedicated to Making Knowledge Work™. Our intelligent, cloud-enabled, and secure platform is trusted by 4,100+ customers and 430,000 users worldwide, managing over 11 billion documents and 11 petabytes of data. We empower professionals across 65+ countries to unlock the full potential of their business content and communications. We are continuously innovating to solve the most complex professional challenges and enable better business outcomes; Our work is not always easy but it is ambitious and rewarding.So we’re looking for people who embrace challenges. People who thrive on solving problems, pushing boundaries, and collaborating with the industry’s best and brightest. That’s the iManage way. It’s how we turn the impossible into reality, empower our employees to grow, unlock their potential, and create a meaningful impact on everything we do. Whoever you are, whatever you do, however you work. Make it mean something at iManage.iManage provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Learn more at: www.imanage.comPlease see our privacy statement for more information on how we handle your personal data: https://imanage.com/privacy-policy/#LI-AH1#LI-Hybrid

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