Technical Delivery Manager

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members.

Job Summary

The Technical Delivery Manager leads end-to-end delivery for embedded franchise partnerships, with a focus on onboarding large partners such as mortgage service providers. The role coordinates cross-functional teams spanning Salesforce, full-stack engineering, QA, UX, data, security, and vendors. Owns delivery governance, plans and executes releases, manages dependencies and risks, and drives continuous improvement using Agile, Scrum, and SAFe practices. Runs the core ceremony cadence and ensures scope, schedule, quality, and budget outcomes.

Principal Duties and Responsibilities

• Support PI planning and quarterly planning processes in a SAFe environment.

• Coordinate UAT, training, and readiness with Operations and partner teams.

• Contribute to budget planning and resource forecasting.

• Ensure privacy, security, and compliance requirements are met in delivery.

• Maintain playbooks and runbooks for repeatable partner onboarding.

Benefits Summary

• High quality voluntary health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave
• Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness
• Financial Solution Program

Equal Employment Opportunity:

Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.