Technical Lead

QodeCalifornia, CA

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Overview

Schedule

Full-time

Career level

Senior-level

Benefits

Life Insurance

Job Description

Job Description: Patient Engagement & Support Platform – Technical Lead

Role Overview

We are seeking a highly skilled professional with strong domain expertise in Patient Engagement and Support Programs to support and drive multiple workstreams including affordability, onboarding, adherence, and personalized patient data platforms. The role requires close collaboration with business, technology, and data teams to deliver scalable, compliant, and patient-centric solutions.

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Key Responsibilities

Partner with business and clinical stakeholders to design, implement, and optimize patient support solutions across multiple workstreams

Translate business requirements into functional and technical specifications

Support solution design, integration strategy, and data flow across CRM, cloud, and analytics platforms

Collaborate with engineering, AI/ML, and data teams to enable intelligent, data-driven patient experiences

Ensure alignment with compliance, privacy, and regulatory standards in Life Sciences

Workstream-Specific Responsibilities & Skills

Affordability Models

Lead Salesforce (SFDC) and Patient CRM integrations to support affordability programs

Enable seamless data exchange using Mulesoft integrations

Support benefits investigation and financial assistance workflows

Core Skills:

Salesforce (SFDC) integration

Patient CRM

Mulesoft

Supporting Skills:

Benefits investigation

Financial assistance program design

Required Qualifications

8–12+ years of experience in Life Sciences, Healthcare IT, or Patient Engagement platforms

Strong understanding of patient support programs, digital health solutions, and CRM ecosystems

Hands-on experience working with AWS-based architectures and data platforms

Ability to work across business, engineering, and data teams

Strong communication, documentation, and stakeholder management skills

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Nice to Have

Experience with AI/ML solutions in healthcare

Exposure to Snowflake, IoT-based health devices, or real-world evidence platforms

Prior experience working with pharma patient services or hub programs

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