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Technical Program Manager

FIGMANew York City, NY

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Job Description

We're looking for an experienced Technical Program Manager (TPM) to join our Technology Services team. In this role, you'll partner with our Business (Finance, GTM, Engineering) and Technology teams (Business Systems, GRC & IT) to lead cross-functional programs that are critical to how we scale. You'll ensure alignment across teams, deliver on commitments, and clear roadblocks so we can move forward together. Beyond execution, you'll roll up your sleeves to shape how teams work together-championing tools, advancing AI and automation adoption, and solving tough problems with scalable, repeatable practices.

This is a full time role that can be held from one of our US hubs or remotely in the United States.

What you'll do at Figma:

  • Lead highly cross-functional programs, using strong TPM craft and collaboration skills to deliver complex initiatives
  • Drive project alignment by managing dependencies, guiding technical discussions, and making sure the right conversations happen at the right time
  • Anticipate risks and blockers, escalate when needed, and keep momentum toward resolution
  • Influence outcomes by building trusted, strong partnerships across the organization
  • Champion effective ways of working-finding the right balance of tools, structure & practices while continuously improving how we collaborate and deliver on our commitments

We'd love to hear from you if you have:

  • 8+ years of program and project management experience in a cloud/SaaS environment, supporting technology teams
  • Comfort diving into technical details and using that knowledge to guide conversations, drive alignment, and solve tough challenges
  • The ability to thrive in ambiguity, operating with autonomy to create clarity and momentum
  • Understanding of different communication styles, knowing when to dive deep, when to zoom out, and how to adapt to your audience
  • A track record of building a culture of knowledge-sharing and transparency through strong collaboration
  • Proficiency with project management and collaboration tools (Asana, GSuite, Zoom, Notion, Figma, etc.), and the judgment to tailor their use to the team's needs

While not required, it's an added plus if you also have:

  • PMP & Scrum Certifications
  • Prior experience with business systems that support QTC (billing platforms, Salesforce, NetSuite)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you're excited about this role but your past experience doesn't align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

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