Technical Writing Intern

About Clear Ballot Group

As the leader in election innovation, Clear Ballot has introduced a new class of tools and a modern approach to voting, enabling unprecedented speed, accuracy, and transparency that officials and the voting public have sought for decades. Clear Ballot entered the election industry with its first product in 2012, disrupting the industry with the nation's first independent, automated audit, and four years later developed a complete voting system which is now the fastest growing voting system in the industry. Clear Ballot's commitment to ease of use and modern technology means that its browser-based software runs on the most modern operating systems in the industry and will always be up to date.

About this role

This role will work on revising and updating the content for our official technical documentation package that accompanies our software. Qualified candidates will have a solid understanding of how to write effective product documentation and be familiar with industry-standard content authoring and publishing tools. The ideal candidate will be curious and thoughtful about asking questions to further their understanding of our industry, products, and processes. All Clear Ballot employees have the opportunity to get hands-on with our products (both hardware and software) in our Nashua office.

What you'll do

• Learn what it's like to work as a technical writer at a technology company with extensive documentation requirements.
• Get experience working with an existing documentation set, making updates, getting content reviewed, and generating outputs while following our established workflow.
• Work on documentation for supporting both web-based applications and physical hardware.
• Apply our style standards consistently across all official documentation deliverables.
• Work on special projects, like prototyping new documentation output formats or reorganizing parts of the documentation set, with supervision and guidance from your fellow tech writers.
• Learn as much as you want about what goes on behind the scenes of running elections.
• Provide input in terms of style issues and/or "canned text."

Requirements of the Candidate

• Working towards a degree in technical communications or related field.
• Proficient with a standard content authoring tool such as MadCap Flare, including concepts such as reusing content and producing different outputs.
• Experience following a style guide.

Along with your resume, please provide a writing sample or samples, including a mixture of conceptual content, procedural documentation, and reference information.