Technology & Access Support Student Assistant (Federal Work Study at AVENEU)

Compensation Type: Hourly

Compensation: $12.00

Purpose of Position:

This role focuses on supporting the implementation and testing of new technologies that enhance food accessibility. Tasks include basic technical troubleshooting, documentation, and customer assistance.

Organization/Agency Overview: AveNeu is dedicated to fostering community development through the integration of art and technology in commerce. Their mission is to enhance food sovereignty and promote educational outreach, empowering communities with sustainable practices and innovative learning opportunities.

Location: 1017 Mt. Vernon Ave Columbus, Ohio 43203

Website: n/a

This position is only open to students with Federal Work Study eligibility.

This position is not located on Columbus State Campus, but at the location of the Community Partner.

Duties and Responsibilities:

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.

Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.

• Help test and monitor interactive kiosks or vending displays.

• Track user feedback and system performance.

• Support device onboarding and maintenance logs.

• Assist with basic tech setup and tutorials for community members.
  Organize documentation for device functionality.

• Foster and maintain a safe environment of respect and inclusion for customers and members of the community.

• Work a consistent, reliable schedule and exhibits regular and punctual attendance.

• Other duties as assigned

Knowledge, Skills and Abilities:

Knowledge of: Basic computer hardware and software systems. User experience principles. Technical troubleshooting processes. Comfort with mobile apps, tablets, or kiosk-style machines.

Skill in: Documenting procedures and system feedback. Setting up or configuring digital interfaces. Communicating technical ideas to non-technical users.

Ability to: Support installation and testing of on-site devices. Log and report basic tech issues or bugs. Learn new platforms and digital tools quickly. Learn on-the-job with light supervision.

Minimum/General Qualifications:

This position requires applicants to have Federal Work Study as part of their current Financial Aid package with Columbus State. You must also be enrolled in SIX or more credit hours in a degree or certificate program. Visit https://www.cscc.edu/services/careers/work-study.shtml for a full explanation of eligibility requirements or visit Nestor Hall 113 to request Federal Work Study if you were not awarded it already. Any applicants without Federal Work Study eligibility will not be considered for this position.

Applicants must have received a high school diploma or a certificate of attendance from an accredited secondary school or a certificate of high school equivalence and be exempt from Ohio Revised Code Chapter 4109.

Must have reliable transportation or other means to get to work regularly.

Students enrolled as Transient, College Credit Plus, Undecided, or otherwise non-degree-seeking are not considered eligible for Student Employment.

Schedule:

TBD by the needs of organization and student schedule. Maximum 20 hours per week.

Work will be performed: Hybrid.

Pathways/Majors that may be interested in this position:

• Information Technology
• Computer Science
• Business

Position Specific Qualifications:

n/a

Preferred Qualifications:

Familiarity with Raspberry Pi or connected devices.

Experience in IT, help desk, or UX settings

Professional Development

Students employed by Columbus State are exposed to professional work environments where they develop many of the important transferable skills necessary for future success in the workforce. We are dedicated to helping students set the stage for professional life through their participation in the following program(s):

CSTATE GROW (Guided Reflections on Work)

The program consists of brief, structured conversations between supervisor and student to reflect on and integrate what they are learning. All student employees and their functional supervisors participate in this program during Autumn and Spring semesters.

Career and Leadership Development Program (CLDP)

The program consists of paid competency-based career and leadership development activities designed by Career Services. All Tier/Level III positions are automatically enrolled in this program.

Career competencies you can expect to learn through Student Employment:

• Career & Self Development 
• Critical Thinking        
• Leadership      
• Teamwork
• Communication           
• Culture of Respect
• Professionalism           
• Technology

Part time

20

Additional Information

In order to ensure your application is complete, you must complete the following:

• Please ensure you have all the necessary documents available when starting the application process. For all faculty positions (Instructor, Annually Contracted Faculty, and Adjunct), you will need to upload an unofficial copy of your transcript when completing your aplication.

• Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.

If you are a current employee of Columbus State Community College, please log in to Workday to use the internal application process.

Thank you for your interest in positions at Columbus State Community College. Once you have applied, the most updated information on the status of your application can be found by visiting your Candidate Home. Please view your submitted applications by logging in and reviewing your status.