Technology Operations Coordinator

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

Provides cross-functional efforts, delivers objective analysis and insights, and executes on initiatives. Leads new projects, process improvements and customer experience enhancements. Drives business outcomes by following strategy framework, translates strategies into actionable and quantitative operational plans and manages executions of identified operations activities.

What you will do

• Identify and coordinate with third-party vendors to accomplish activities in areas of responsibility

• Anticipate and resolve any problems, bottlenecks, or scheduling conflicts for deployments and focus on operationalizing and supporting all IT activities.

• Coordinate with cross-functional teams to leverage their knowledge and skill to removes roadblocks and solve problems and improve outcomes

• Oversee assignments, report on risks, issues, and accomplishments.

• Ensures equipment is ordered and available for planned work

• Build strong relationships with business stakeholders, partners, and internal team members.

• Performs other duties as assigned

• Complies with all policies and standards

What you will need:

• Bachelor's Degree in Information Technology or equivalent experience Preferred

• 1-3 years Demonstrable experience of using analytical tools (including Excel) to structure, transform, and visually represent complex data clearly, meaningfully and in a way appropriate to the audience Required

• 1-3 years Experience in business analysis in a technical environment, supporting large IT and business teams. Required

• 1-3 years Experience with network, hardware, software deployments, and installations. Required

• 1-3 years Experience working in a managed services environment Preferred

• Effectively communicates with business stakeholders through superb written and verbal communication skills demonstrated by technical acumen and clarity (High proficiency)

• Service oriented with an operational focus and continuous improvement (Medium proficiency)

• Ability to recognize, analyze and solve a variety of problems (Low proficiency)

• Demonstrated ability to define problems, draw valid conclusions and make decisions requiring the use of judgement (Low proficiency)

• Ability to manage time and prioritize overlapping projects (High proficiency)

• Familiarity with IT management and governance processes (Low proficiency)

• Must be able to effectively communicate with senior members of the business and IT organization (Medium proficiency)

What You'll Get:

• Competitive weekly pay and bonus opportunities.

• Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.

• Up to $5,250 in tuition reimbursement per year.

• View all our health, wealth and life offerings at www.safelitebenefits.com.

Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work culture that values collaboration, innovation and dedication, we're the right company for you.

Expected Work Location (In Office): It is expected that you will primarily perform work at the Safelite Home Office (7400 Safelite Way, Columbus, OH 43235). You are required to work in the office at least 4 days a week. Changes to work location arrangements are subject to managerial approval and business needs. #LI-Onsite #LI-JR2

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.