Technology Service Technician

• Perform troubleshooting and inspections of customer equipment
• Remove, repair and/or replace components and parts on machines and electrical system
• Follow company standards for work quality safety and cleanliness
• Prepare and submit service reports in established timeframes
• Work with customers and supervisory staff to maintain workflow and meet production requirements
• Read and interpret parts books, service manuals, and electrical system schematics
• Must be able to provide written estimates to customers for installation and repair of technology equipment
• Must be able to work independently with minimal supervision
• Utilize critical thinking skills to effectively solve problems and provide solutions

ADDITIONAL FUNCTIONS

• Operate industrial equipment to ensure proper operation following service and/or repair
• Maintain accurate DOT driving records using electronic systems and/or paper documentation
• Regularly review data from the troubleshooting and inspection process to work up detailed, accurate and cost-effective job estimates
• Process detailed and accurate parts orders
• Ability to operate mining and construction equipment
• Other duties as assigned

QUALIFICATIONS/KNOWLEDGE/SKILL/ABILITY

• Highschool diploma or equivalent
• Valid driver's license required
• Knowledge of electrical theory and systems
• Familiarity with light and heavy equipment
• High degree of demonstrated mechanical aptitude and problem-solving ability
• Ability to operate a wide variety of tools and equipment
• Verbal and written communication skills including reading and writing
• Basic math computation skills
• Advanced computer skills including knowledge of GPS systems and IP address architecture schemes

PREFERRED

• CAT product specific training preferred
• Knowledge of mining production processes, GPS, Radio, and networking
• Background in electronics, information technology, and computer science

PHYSICAL/ENVIRONMENTAL REQUIREMENTS

• Prolonged walking, sitting, standing, climbing, bending, stooping, squatting working in elevated position.
• Frequent use of hands for simple grasping, pushing, pulling and fine manipulating tools/objects, and writing/typing.
• Walking on un-level ground with many slip, trip and fall hazards.
• Frequent exposure to extreme temperatures and adverse weather conditions.
• Frequent exposure to substances including but not limited to: water, mud, dirt, grease, dust, industrial chemicals, and hydraulic fluids.
• Frequent exposure to loud noises.
• Heavy lifting up to 50 lbs.
• Use of all necessary personal protective equipment.
• Operate a company vehicle requiring a valid driver's license (driving record must meet company insurance standards and is reviewed annually).
• Overtime, varying schedules, extensive travel and overnight stays away from home may be required.