Temporary Access Services Assistant

Job Description:

1. GENERAL POSITION INFORMATION

Position Name: Temporary Access Services Assistant

Classification: Non-exempt, non-benefitted

FTE: Part time, up to 15 hours per week

Work Hours: Monday- Friday, 8 a.m.- 6 p.m. (variable schedule)

Department/Division: Library

Supervisor: Academic Commons Director

Location: on-campus

2. POSITION SUMMARY

Under the direction of the Academic Commons Director, this frontline position interacts directly with the patrons of the UWS Library providing excellent service, including policy communication and reference help. This position is also responsible for the maintenance and processing of library materials and resources; processing interlibrary loan requests and working with the interlibrary loan team; working with Student Library Assistants; assisting with UWS Library outreach and communications; and maintaining up-to-date schedules, textbook lists, and related resources including LibGuides.

This is a temporary position to commence mid- November 2025- January 2026

3. KEY RESPONSIBILITIES

Provide excellent customer service through interactions via circulation services, interlibrary loan, and reference interactions. 20%

Perform the required steps and procedures to connect library patrons with materials requested through the interlibrary loan system. 30%

Creates and updates records in a variety of online systems. 10%

Oversees the library circulation desk, including making decisions about policy interpretations as needed, process credit/cash payments made to the library, and directing student workers in shift tasks. 25%

Processes new materials and making any needed repairs to existing items. 10%

Other projects and tasks as assigned. 5%

4. UWS CORE VALUES

Best Practices: We maintain high standards by using and integrating evidence across multiple disciplines.

Curiosity: We are innovative, open minded, and forward thinking.

Inclusiveness: We are respectful, mindful, and welcoming of different ways of being, thinking, and doing.

Professionalism: We are responsible, respectful, and accountable.

Student-Focus: We work for the common good of students' academic and professional success.

Whole-Person Health: We promote physical, mental and emotional wellness in all facets of the UWS experience.

5. POSITION QUALIFICATIONS

Required

Education & Training

• HS diploma or some college

Experience

• Demonstrated written, oral, analytical, interpersonal and problem-solving skills.
• Proven technological proficiency.
• Previous experience providing outstanding customer service.

Related Knowledge, Skills, & Abilities

• Knowledge of resource sharing technologies.
• Knowledge of database applications.
• Knowledge of interlibrary loan processes and procedures.
• Ability to communicate both orally and in writing
• Ability to evaluate situations and make decisions
• Ability to establish and maintain an effective working relationship with students, faculty, and other library users.

Preferred

Education & Training

• Bachelor's degree, interest in library science preferred

Experience

• Experience in academic libraries.
• Experience in resource sharing/interlibrary loan
• 1-2 years' experience in library circulation or public services

6. APPLICATION, SCREENING AND HIRING PROCESS:

Screening of applicants will begin immediately and the position will remain open until filled. Please submit a cover letter and resume.

University of Western States conducts background checks for the finalist or finalists of staff and faculty positions. The type of background check will vary by position type.

University of Western States offers a generous compensation and benefits package, as well as the opportunity to work for a leader in the field of education. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.uws.edu/about/employment/

University of Western States is an Equal Opportunity Employer.