Trademark Docketing Paralegal

General Purpose:

The Trademark Docketing Paralegal processes high-volume trademark correspondence from the USPTO, clients, and international offices while maintaining accurate case dockets and deadline management systems. This role serves as the primary contact for escalated docketing issues, leads quality control initiatives, and trains team members to ensure compliance with firm standards. The Trademark Docketing Paralegal partners with trademark attorneys on law changes and deadline calculations, conducts database audits, and drives improvements to enhance the speed and accuracy of docketing processes while developing and enforcing departmental protocols.

Essential Duties/Responsibilities:

• Review and process a large volume of e-mail, mailings, correspondence and pleadings related to trademark matters from the United States Patent and Trademark Office, clients, foreign counsel and other foreign trademark/patent offices.
• Maintain trademark attorney case dockets using web-based system. Keep detailed records of all entries to address questions about deadlines and procedures.
• Serve as the primary contact for escalated docketing issue resolution and inquiries.
• Thoroughly reviews correspondence, documents, and written docketing requests to ensure all deadlines are identified and docketed. This includes quality review of other team member's assigned work and providing feedback to ensure accuracy. Guides team members to learn and apply changing information.
• Train and coach team members, to ensure accuracy in docketing entries and compliance with team standards.
• Develop training materials and standard operating procedures
• Provide expertise and guidance on complex trademark docketing issues. Research applicable country laws
• Partner with trademark team regarding law changes and local rules specific to governing calculation of docketing deadlines to ensure that all dates docketed are accurate.
• From a technical strategic perspective, work to improve the quality and efficiency of the docketing process, ensuring that firm standards and controls are robust and lead to an increase in the speed and accuracy of services delivered by the department.
• Partner with the trademark team to conduct regular audits of trademark databases and docketing systems
• Develops, maintains and helps enforce Docketing Team protocols.
• Assists the Docketing Manager with other duties as needed, including advanced reporting, complex docketing procedures, and assigning work to other team members.
• Performs additional duties and tasks assigned, demonstrating flexibility and a commitment to supporting the firm’s overall objectives.

Competencies:

• Communication: Understands the importance of and demonstrates verbal, written, and non-verbal communications.
• Customer/Client Experience: Creates a consistent and exceptional experience for others, whether directly to external clients/customers or indirectly through internal support, that elevates the overall perception of the firm.
• Job Knowledge & Technical Skill: Demonstrates an understanding of objectives, duties, responsibilities, and expectations of the job with exceptional quality work.
• Team Player: Works within team and cross-functionally to meet required results.

Supervisory Duties (if applicable):

N/A

Job Qualifications (Education, Experience and Certification):

• Minimum five (5) years of trademark-specific docketing experience and trademark paralegal experience required.
• Paralegal Certificate or degree required.
• Proficiency utilizing PATTSYWAVE, WebTMS, FoundationIP, or similar docketing software preferred.
• Demonstrates excellent interpersonal, oral and written communication skills.
• Extensive knowledge of the US and foreign trademark prosecution process and understanding of relevant documents is strongly preferred.
• Experience/ability to interface with USPTO, WIPO, and other websites regarding trademark matters.
• Proven aptitude to learn new software applications.
• Expert ability to prepare accurate, highly detailed work; excellent proofreading skills.
• Ability to provide clear and concise training on enforcement docketing (TTAB, UDRP, Foreign) processes and procedures.
• Exceptional organizational skills and attention to detail.
• Requires the ability & soft skills to work effectively with personnel at all levels of seniority within the firm.
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Professional integrity required and ability to maintain confidentiality and build trust with case teams.
• Strong critical thinking skills to process complex orders and analyze effects on other case deadlines.

Physical Requirements:

While performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least ten (10) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person.

The physical demands described here are representative of those that must be met by this position to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

Professional office atmosphere.  Sedentary work that primarily involves sitting or standing for prolonged periods.  Position may require occasional off-hour meetings and events. 

The work environment characteristics described here are representative of those this position may encounter while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

Holland & Hart offers of employment take into consideration a candidate’s education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.  The Colorado salary rage for this position is $35.58 to $59.30 per hour.  The Washington DC salary range for this position is $39.14 to $65.23 per hour. A discretionary bonus may be available based upon performance.

The application window is anticipated to close on or after Friday, September 26, 2025. 

Holland & Hart works hard to promote work/life balance with a 37.5 -hour scheduled work week for most staff employees, a robust wellness program, and generous PTO and holiday pay for eligible employees.  Full-time employees become eligible for benefits on the date hire, with a benefits offering that includes medical, dental, vision, life, AD&D, EAP, STD, and LTD.  Also available are voluntary income protection benefits such as supplemental life, accident, critical illness, and long-term care insurances, as well as a 401(k)-retirement plan with a company match.  In addition, the firm has programs that may provide for educational assistance, free or discounted legal services, and opportunities through the Holland & Hart Foundation, which is a non-profit organization dedicated to creating volunteer opportunities for lawyers, staff, families, and friends of Holland & Hart LLP.  Part-time employees may have access to some of these benefits, which may be on a pro-rated basis.