Truck Invoicing Analyst - Direct Desk

Inside the Role

DTNA Finance Operations: One team, best team! Finance Operations is a proud financial steward of our company, intentionally investing in relationships to enable our extraordinary team, business partners and organization to succeed. As a valued strategic ally, we ensure transparency, provide operational guidance and services. We commit to continuous improvement by embracing digital transformation and process innovation.Join the team!!Your tasks at a glance: Pre-Invoice Pricing Quality assurance, Invoice Creation Post-Invoice Adjustment, Key Invoicing liaison with National Accounts (NAD), NAD Invoice Processing and Systems Consulting, NAD Invoice discrepancy root cause analysis (Short Payments), Training, Business Partnering, Project Work. The Truck Invoicing Analyst position plays a key role in the Finance Operations group and is an engaged, connected team player, that values our culture.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

This posting is considering only current Finance Employees applicants. For a limited time, some positions at DTNA will only be open to current department employees due to restructuring efforts across the organization. For specific questions, please contact your HR Business Partner.

What You Drive at DTNA

• Responsibilities include working with business partners to resolve errors and process defects that would prevent timely invoice creation and pre-invoicing pricing availability, participating in various projects and process/system improvements, and interacting directly with direct customers and the DTNA NAD team on various topics.
• Must be able to work independently and interact with various departments in the overall Order to Cash cycle, including Sales, Marketing, CAE, Logistics, Controlling, General Accounting, Tax, and other areas to research operational and reporting issues and to ensure best practices are applied.
• Responsible for post-invoice adjustment processing and providing great customer service to internal customers, as well as escalating issues and exceptions to Finance Operations management.
• Maintain and promote exceptional customer relationships through timely responses and creative problem solving.
• Support a welcoming, engaging, and respectful environment with your colleagues.

Invoice Quality Assurance:

• Monitor new truck order backlog and invoicing throughput in the Invoice Queue Management application.
• Support special processing for the top National Accounts at DTNA. Investigate and resolve Truck Sales Order errors preventing the timely and accurate generation of Specification Confirmations and New Truck invoices.
• Proactively partner with several upstream Order to Cash business partners to analyze the holistic value chain for process/system improvements, with a large emphasis on error reduction and integration opportunities. Including damaged and/or corporate inventory unit invoicing activity when necessary.
• Post-Invoice Adjustment Processing: act as the subject matter expert for IMS system related changes and errors.
• Responsible for the quality of the Truck Invoice, SpecCon, and Summary Invoice repository.
• Perform Manual Balance Sheets as requested by the NAD for computation of excise tax and final price due.
• Continuously report on and assess the throughput of requests to ensure timely and accurate processing.
• Work closely with customers and internal stakeholders to seek out performance enhancements.

National Accounts Liaison:

• Research invoice discrepancies on customer requested Invoices, and invoices that are not fully paid, Invoicing, and Post-Invoice adjustment processes.

• Collaborate with NAD to improve the processes between the departments, improving quality while reducing rework cycles.
• Escalate issues where needed.

Internal Control and External Audit:

• Perform analysis and testing of Internal Controls over Invoicing and ensure that the necessary controls are documented and tested in accordance with the Company’s internal requirements.
• Provide support for external auditor invoice sampling on a quarterly basis.

Methods, Processes and Systems:

• Perform the research relevant to support new finance operational policies and/or procedures.
• Assist and lead on an ongoing basis the completion of internal projects related to sound operational processes and compliance with all standards.
• Prepare documentation of new and review existing processes and policies continuously.
• Support working with the business partners in process and/or system improvements, assist in the setup of relevant systems specific to area.
• Ensure familiarity with relevant systems such as: IMS, TIA, DTNA Portal and cbFC.

Consulting Training:

• Assist with the research of various operational issues and in resolving operational and reporting issues to ensure proper standards and best practices are applied.
• Work closely with Business Partners in various functional areas of the Company to identify process improvements, internal control weaknesses, and various operational issues.
• Update and review Standard Work Instructions, provide training, and support communication on current new processes.

Project Work:

• Lead in implementing new business processes as a result of changes in business or operational requirements for specific area of responsibility.
• Routinely monitor, track and report progress of implementation on projects.
• Support organizational and/or system changes to meet Continuous Improvement and TOS objectives.
• Collaborate with stakeholders with active listening, understanding and positive intent.

Knowledge You Should Bring

• Bachelor’s degree from an accredited university/college OR 6 years of related experience in lieu of degree.
• 2 years of related business experience.
• Excellent verbal and written communication skills with internal & external stakeholders with a focus on details.  
• Ability to work effectively both within a team and cross-functionally.
• Proficiency in Microsoft Office and large ERP systems.
• Excellent customer service skills and experience working directly with large customers.
• Ability to perform data and root cause analysis.
• Experience leading or acting as an SME in projects.

Exceptional Candidates Might Have

• Previous Order to Cash, Accounting or Finance experience.
• Previous experience in the manufacturing/OEM industry.
• Experience working with the IMS and cbFC systems.
• An eagerness to collaborate and knowledge share with colleagues.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Portland, OR US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background check
• Final candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.