Unified Communications Engineer
INflow FederalSpringfield, VA
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.1
Reclaim your time by letting our AI handle the grunt work of job searching.
We continuously scan millions of openings to find your top matches.
Job Description
At INflow Federal, we’re not just building infrastructure—we’re shaping the future of national defense. We design and engineer secure, intelligent systems that empower mission success through the seamless integration of human insight and machine capability. With deep roots in Department of Defense (DoD) networks and a commitment to operational excellence, we deliver infrastructure that fuels advanced analytics, AI/ML, and data-driven decision-making at scale. Every project is an opportunity to tackle complexity head-on and build solutions that make a real-world impact. Join INflow and help lead the charge toward a smarter, more connected defense landscape.
About This Position:
As a Unified Communications Engineer, Sr. you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Unified Communications Engineer Sr. joining our team to support our intelligence customer in Springfield, VA or Arnold, MO.
HOW A UNIFIED COMMUNICATIONS ENGINEER, SR. WILL MAKE AN IMPACT:
Designs and defines system architecture for new or existing computer systems. Coordinates system development to include design, modeling, security, integration, and formal testing.
Specific Duties and Responsibilities:
- Coordinate and implement system level changes and activities, demonstrating the ability to make rational and objective judgments based on facts, information, and company procedures.
- Support Tier 2 and 3 operations by assessing severity, prioritizing tasks, and considering risks and alternatives. Take ownership of support issues and work towards successful resolution with customers.
- Provide technical assistance and support as a core member of the engineering team, actively participating in non-standard voice operations and collaboration tools.
- Oversee the daily operations of approximately 8500 customer phones across multiple systems, ensuring efficient and reliable performance.
- Manage projects related to the deployment of new collaboration tools like Microsoft Teams, Telephony infrastructure, including Cisco Unified Communications Manager, Cisco Unity Connection, Cisco Agent Desktop for Cisco Unified Contact Center, Cisco Meeting Server (CMS), Cisco TelePresence Management Suite (TMS), VoIP deployment, and ongoing upgrades and improvements to existing systems.
- May serve as a team or task lead.
Required Skills:
- Expert-level understanding of Cisco Unified Communications design, architecture, requirements, and functions.
- Expert-level technical proficiency in Cisco Unified Communications system engineering and administration.
- Experience with various collaboration tools Microsoft Teams, Call Manager 14 or higher, with expert-level proficiency in utilizing Bulk Administration Templates and Tools.
- Coordinate with source data custodians to understand the data required for specific requirements.
- Expert-level proficiency in MS Excel and other data manipulation tools to logically sort, reference, analyze, and correlate data from multiple non-standard sources.
- Develop and execute detailed Standard Operating Procedures (SOPs) and documentation in the areas of Unified Communications Engineering.
- Conduct integration proof of concept testing as required.
- Provide weekly status reports to managers and stakeholders.
- Strong expertise in WAN network facilities and protocols.
- Demonstrated attention to detail and a logical approach to manipulating large data sets.
Required Education and Experience:
- 8+ years of related systems engineering experience in Unified Communications.
- Bachelor's Degree in Computer Science, Engineering, or a related technical discipline, or an equivalent combination of education, technical training, or work/military experience.
Required Clearance
- Active DOD TS/SCI Clearance
About INflow Federal
Founded in 2013, INflow Federal is a mission-driven small business delivering cutting-edge solutions in Network Modernization, Cybersecurity, and Data Modernization to support Joint Force operations across 20+ states. We’re proud to serve customers like the U.S. Navy, Marine Corps, and other federal agencies.
Our strength comes from our people—especially the Veterans who make up over 50% of our workforce. Through our Veteran Outreach Program and employee-first culture, we invest deeply in professional growth, well-being, and innovation.
Known for our agility, transparency, and integrity, INflow combines real-world experience with emerging technologies like AI/ML to help our customers lead in a rapidly evolving defense landscape. We empower both our employees and mission partners to stay ahead—driving smarter, faster, and more secure outcomes.
Citizenship Requirements
* Please note that INflow Federal is a defense contractor. Pursuant to our government contracts, candidates must be US Citizens to be considered for employment.
Other Notes
- Some travel may be required: Must have valid driver’s license and transportation. This is subject to change at the direction of the customer.
Other:
- Candidate must have the ability to lift up to 50 lbs.
Must have willingness to perform duties not listed in the job description as required by INflow and our customer.
Equal Opportunity Employer
Diversity and Inclusion
INflow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This commitment applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, leaves of absence, compensation, and training. Job applicants and employees are evaluated solely on job-related qualifications and experience.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.