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Vice President of Quality and Compliance

CHD CareersSpringfield, Massachusetts

$140,000 - $170,000 / year

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Job Description

Center for Human Development (CHD) has a tremendous leadership opportunity for a Vice President of Quality and Compliance for one of the most respected social service and behavioral health agencies.  CHD is a dynamic, fiscally strong non-profit with an annual budget of 180 million dollars, nearly 2,300 staff serving 25,000 children, adults, and families each year in Massachusetts and Connecticut.

The Vice President of Quality and Compliance is responsible for developing, implementing, and overseeing a comprehensive compliance and quality improvement program across the organization. This role ensures adherence to all applicable federal, state, and local regulations, contractual obligations, and accreditation standards. The VP fosters a culture of accountability, continuous improvement, and ethical practice throughout the agency.

The Vice President of Compliance receives and directs compliance matters to appropriate resources for implementation, investigation and resolution within and across a multi-faceted, complex integrated behavioral health and human service system.  CHD’s comprehensive system of care reaches over 25,000 individuals and families with $110 million in contracts and funding from Massachusetts, Connecticut, and federal agencies as well as third party insurance carriers and private donors.

The Vice President of Compliance reports to the COO and provides guidance to the senior management team on matters relating to compliance. As the internal compliance and privacy expert, the Vice President of Compliance implements and directs all necessary reporting, tracking, standardization, and internal audit efforts to ensure achievement of the objectives of an effective compliance program through the assistance of a compliance committee, compliance department staff and compliance stewards in program and business units across the agency.

Minimum Qualifications:

  • Master’s Degree with a minimum of 5-10 years leadership/management experience in nonprofit service delivery including Planning and Program Development or an equivalent combination.
  • Knowledge of state and federal funding sources for non-profit social service agencies.
  • Experience with and knowledge of multi service agency operations, program delivery, and budgeting.
  • Self-motivated and able to work independently to effectively implement work plans.
  • Excellent written and oral communication skills required, including public speaking and grant writing experience.
  • Ability to manage multiple tasks and meet deadlines.
  • Excellent planning skills and ability to manage details.
  • Ability to work well with people at all levels, both internally and externally, and work effectively in a team environment.
  • Skilled at database management and excellent computer skills insurance laws, CARF accreditation, and laws and regulations affecting community-based health and human service systems, as well as compliance certification is highly desirable.

Take advantage of a competitive compensation of $140,000-$170,000 based on experience and credentials. As well as a phenomenal benefit package that includes, Dental, Health and Life insurance. Paid time off, earned vacation time and paid holidays just to name a few.

At Center for Human Development, (CHD) Care Finds a Way:  

The Center for Human Development (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD we are celebrating differences, inclusion is not just a policy- it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a reflection of those we serve.    

Connect with our team today!

If this sounds like the right job for you, do not wait - apply today to join our team. We look forward to hearing from you!   

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