Vice President Patient Care Services - Surgical Services And Acute Critical Care

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS.

This position has been designated as safety sensitive and cannot be filled by a candidate who is a current user of medical marijuana.

CURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account (https://www.myworkday.com/archildrens/)and search the "Find Jobs" report.

Work Shift:

Please see job description for details.

Time Type:

Full time

Department:

CC017507 Patient Care Administration

Summary:

The Vice President of Patient Care Services (PCS) provides strategic and operational leadership for nursing and clinical services at Arkansas Children's. This executive partners with organizational leaders to ensure safe, high-quality, patient- and family-centered care. The VP champions professional nursing practice, workforce engagement, clinical excellence, and operational efficiency aligned with Arkansas Children's mission and strategic priorities.

Additional Information:

Required Education:

Bachelor's degree in a related field of study.

Recommended Education:

Doctorate, Master's Degree

Required Work Experience:

Bachelor's degree and 10 years of relevant experience, including at least 7 years in a leadership role, OR High School Diploma/GED with 14 years of relevant experience, including at least 7 years in a leadership role

Recommended Work Experience:

Required Certifications:

Certification specific to patient population, leadership role or education - , Registered Nurse (RN) license - Arkansas or Compact State

Recommended Certifications:

Description

1. Strategic Leadership: Leads short- and long-term planning for Nursing/PCS aligned with enterprise goals. Oversees execution of initiatives across four priority areas: employee experience, patient experience, growth, and efficiency.

2. Clinical Excellence & Innovation: Promotes evidence-based practice and continuous improvement. Establishes performance metrics, monitors outcomes, and drives quality, safety, and patient satisfaction. Leverages data and technology to improve clinical quality, patient outcomes, and operational performance.

3. Workforce & Culture Development: Builds a professional, healthy work environment by mentoring leaders, supporting shared governance, and advancing retention, professional development, and leadership capability. Promotes a culture of belonging, inclusion, and equitable care across all patient care services.

4. Operations & Fiscal Oversight: Accountable for the operational performance, labor productivity, and financial stewardship of all assigned departments. Ensures strategic allocation of resources, regulatory readiness, and efficient use of staff and services. Drives service line growth through effective management of capacity, access, and throughput. Champions patient experience by embedding service excellence into operations, improving flow, and supporting high-reliability care delivery.

5. Collaboration & Integration: Partners with physicians, service lines, and executive peers to coordinate care delivery and achieve system-wide integration. Serves as a visible, trusted leader across all levels of the organization.

6. External Engagement & Reputation: Represents Arkansas Children's in regional and national forums to showcase best practices and elevate the organization's brand in pediatric health care.

7. Other duties as assigned.