Waitlist Management Analyst (Union City Office)

About MidPen

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation's leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

MidPen is, once again, proud to be certified as an official Great Place to Work in 2025.

Position Location: Union City Office

Waitlist Management Analyst

The Waitlist Management Analyst, reporting to the Compliance Manager at MidPen Property Management, oversees centralized data maintenance for applicant waitlists across all properties. This role also manages marketing materials and the opening/closing of waitlists, working closely with property staff and the Compliance team to streamline processes through technology.

Responsibilities:

• Manage the opening and closing of applicant waitlists across MidPen's property portfolio.
• Ensure real-time accuracy of waitlist status on MidPen's website in collaboration with Communications.
• Maintain compliance with Fair Housing regulations, property-specific marketing rules, and MidPen policies.
• Track and renew AFHMPs, submitting updates for HUD approval.
• Partner with property staff, Compliance, IT, and Leadership to enhance waitlist processes and policies.
• Provide training to property staff on waitlist management procedures.
• Generate monthly metrics reports with the Data Analytics Team on waitlist activity.
• Coordinate semi-annual waitlist updates and purges with Property Management.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Knowledge, Skills, and Abilities

• Proficiency in MS Office Suite; RealPage OneSite experience is a plus
• Strong analytical, problem-solving, and time management skills
• Excellent written and verbal communication
• Ability to manage multiple projects under tight deadlines
• Effective collaboration with diverse teams and individuals
• Familiarity with affordable housing regulations (HUD Section 8, LIHTC, HOME)
• Commitment to MidPen's mission and values

Education and Experience

• Bachelor's Degree or equivalent work experience in regulatory analysis and property management
• Minimum (2)+ years of property management and/or compliance and Fair Housing experience
• Previous experience in the administration of affordable housing programs (including HUD Section 8 and LIHTC program) preferred

$67,082.83 - $80,000.00 Annual Salary - Pay based on applicable experience and qualifications

Benefits and Compensation (see here for full details)

• Health Insurance
• Dental, Vision, Life & Disability Insurance
• 403(b) Retirement Investment
• Employee Education Reimbursement Program
• Paid Parental Leave
• FSA for Childcare, Medical, and Commuter Benefits
• EAP Program
• Pet Insurance
• Paid Time Off
• Company Holidays
• Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.