Warehouse Associate Service Support

Job Description:

Purchasing:

• Use our system to create Purchase Orders for stock parts in the warehouse and place orders with the appropriate vendors.
• Maintain open orders and monitor backorders, communicating with vendors on the status of orders.
• Ensure that there is adequate inventory for technicians.
• Direct any stock or vendor concerns to the Warehouse Supervisor promptly.
• Notify the Warehouse Supervisor of special-order items and assist with purchasing when necessary.
• Actively communicate with the Accounting Department and assist them in resolving issues with vendors.

Inventory:

• Create product transfers to allow for more accurate inventory.
• Run reports and pull parts for van replenishment.
• Assist the Fleet Manager with van inventory.
• Assist the Warehouse Supervisor with inventory counts.

Warranty:

• Fill out appropriate forms and file warranty claims with vendors.
• Facilitate returns or recycling of warranty items.
• Register newly installed equipment with the appropriate manufacturer.

General Warehouse:

• Act as backup for other warehouse positions.
• Help keep the warehouse clean and organized.
• Load scrap into the recycle bin when necessary.
• Help keep the parking lot free of trash and debris.
• Work with the Warehouse Supervisor on any maintenance requests.
• Help keep doorways and walkways free of ice and snow.
• All other duties as assigned.

Heartland Home Service is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.