Warehouse Manager

What You'll Do

• Oversee all day-to-day warehouse operations, including shipping, receiving, inventory management, and order fulfillment.
• Actively participate in warehouse workflows and perform team responsibilities when coverage is needed due to vacations, absences, or increased demand.
• Plan and coordinate weekly schedules to ensure smooth workflow and adequate coverage.
• Manage Front tickets by assigning, tracking, and ensuring timely completion.
• Manage and oversee scheduled courier services, including weekly TUL/OKC and daily CEN runs, providing hands-on support as needed to ensure timely material distribution.
• Oversee freight management, courier relationships, and vendor partnerships.
• Ensure accurate inventory tracking, quality checks, and shipment accuracy.
• Oversee LifeKids curriculum shipments and other ministry distributions.
• Coordinate ministry launch receiving and rollout logistics.
• Manage Excess Store and Reuse Store operations.
• Ensure all shipments are accurate and delivered on time.
• Process and resolve damage claims with carriers and vendors.
• Manage UPS WorldShip operations, reporting, and compliance.
• Coordinate building, warehouse, and equipment maintenance with internal teams and external vendors.
• Promote safety, organization, quality, and continuous improvement throughout the warehouse.
• Lead and execute special projects, ensuring timelines and objectives are met.
• Lead, coach, and develop direct reports, supporting their spiritual, professional, and relational growth.
• Build and sustain a cross-trained warehouse team capable of supporting all operational areas.
• Model servant leadership through a visible, hands-on presence in the warehouse.
• Prepare and maintain monthly Tableau reports and other operational metrics for leadership review.
• Identify opportunities to reduce shipping and operational costs while improving on-time delivery performance.
• Collaborate with internal teams to forecast budget needs and steward departmental resources responsibly.
• Approve P-Card coding for warehouse team members.
• Proactively identify process, system, and workflow improvements, using downtime to innovate and streamline operations.
• Communicate clearly, professionally, and empathetically across departments and within the team.
• Navigate conflict and differing perspectives with composure, clarity, and respect.
• Translate strategic vision into practical, actionable plans aligned with the mission of Life.Church.

Skills Needed to Succeed

• Excellent verbal, written, and oral communication skills to clearly explain complicated processes and foster partnerships.
• Ability to self-motivate, make independent decisions and problem solve with innovation.
• Effective at multi-tasking and time management to meet strict deadlines while remaining flexible and open to change.
• Strong leadership skills and understanding on developing and guiding others.
• Effective at process and organizational management to coordinate, structure and provide vision to projects and manage complex workflows.
• Excellent attention to detail and commitment to quality and excellence.
• High school diploma of GED; Additional education or training in logistics, supply chain, or management preferred.
• 2–5 years of experience in warehouse, logistics, or operations roles, including leadership responsibilities.