Warehouse Operations Manager

The Greenwich Tent Company’s warehouse is a high-velocity, time-critical operation that supports luxury events, where precision is everything. We’re seeking an experienced warehouse operations leader with a proven background in fast-paced warehouse or distribution center environments, who is committed to flawless execution and continual improvement. 

The ideal candidate will be a decisive, detail-obsessed leader who thrives on urgency, commands structure, and inspires performance, delivering consistent results and precision in high-pressure, luxury event environments. 

Key Responsibilities 

Leadership & Operations 

• Oversee warehouse, washroom, and yard operations with flawless execution. 

• Lead, coach, and hold accountable warehouse staff; foster a culture of safety, precision, and excellence. 

• Conduct performance reviews and maintain team morale under pressure. 

• Dispatch crews and vehicles 

Inventory & Logistics 

• Manage all inventory controls, work with the Internal Operations Manager on shipping/receiving  

• Oversee and run biannual inventory counts and updates. 

• Receive and enter all shipments and packaging for outgoing shipments. 

• Possess a strong command of inventory and inventory management systems at all times. 

• Responsible for the safekeeping and proper handling of our inventory. 

• Train warehouse staff on proper handling and packing of inventory. 

• Perform routine forward look checks. 

• Identify shortages/quality issues and escalate promptly. 

Facility Management 

• Keep the warehouse, washroom, and yard spotless and organized. 

• Troubleshoot warehouse facility problems as necessary 

• Plan and oversee the execution of key off-season projects with the Internal Operations Manager. 

Requirements

Qualifications 

• 5+ years’ warehouse management in high-volume, time-critical distribution. 

• Assertive leader with strong presence and clear communication in managing seasonal and event-driven workforce 

• Skilled with inventory systems; Good Shuffle a plus. 

• Flexible to work extended hours during peak season. 

• Constructive perfectionism with a focus on results; able to give and receive constructive feedback.  

• Proven ability to adapt quickly and manage unexpected changes with professionalism. 

• Strong command of 6S and Lean principles and VSM. 

• Proficient in Microsoft Office, with a strong command of Excel. 

Nice to Have:  

• Bilingual (Spanish/English)  

• Ability to design and deliver OSHA safety training programs.  

• Event industry, especially the rental industry, experience. 

• Forklift Certification 

Benefits

• Competitive pay, employer-funded Health Reimbursement Arrangement (HRA), paid holidays, PTO, and a paid week off between Christmas and New Year’s. 

• The tools, resources, and leadership support to run operations at the highest standard. 

• The opportunity to take ownership and shape a strong, efficient warehouse system where your ideas and initiative make a real impact on the overall business operation.