Workstudy, Federal- Pantry Assistant, Ivycares

JOB SUMMARY

The food pantry assistant (FPA) will perform duties and provide support to the IvyCares Coordinator, volunteers, and patrons.

OPEN TO CURRENTLY REGERISTED IVY TECH STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY EMPLOYMENT PROGRAM

ESSENTIAL DUTIES & RESPONSIBILITIES

The food pantry assistant's key areas of responsibility and duties include:

KEY AREAS OF RESPONSIBILITY:

• Assist with the daily operation of the food pantry
• Assist with unloading, shelving, stocking and storing of food donations and deliveries
• Along with pantry staff maintain and manage food inventory and pantry storage space
• Assist and support pantry clients
• Maintain a positive, supportive and constructive attitude and disposition with clients, staff and volunteers at all times both during pantry service and after hours.
• Assist with facilitating pickup of food donations and orders
• Staff and assist with operation of pantry reception desk
• Work with & support pantry volunteers during stock maintenance, pantry setup and operation

ESSENTIAL DUTIES:

• Set-up (restock and ensure pantry is clean & presentable) and clean up (put away refrigerated items, throw away expired items, clean) before and after pantry operating hours.
• Unload and store food donations and deliveries
• Lift, stack, shelve & move boxes, crates or pallets of food from loading area into pantry storage
• Ride to load and pickup food supplies or donations, when needed
• Assist pantry staff with re-stocking and pantry maintenance
• Run pantry desk during pantry hours, check-in pantry clients, and work with IvyCares Coordinator to provide clients with information on upcoming events and closing dates. Keep the front desk presentable with up-to-date flyers
• Document and distribute emergency food bags for non-registered patrons
• Restock shelves and racks during pantry service
• Monthly deep cleaning of the pantry (i.e. sweep pantry and clean refrigerator)
• Manage the food pantry inventory and other duties as assigned
• Check and respond to voicemails and/or emails
• Organize and sort new donations, sometimes place weekly orders to Westside Food Bank, etc.
• Assist with rotation and distribution of food in a timely manner. Maintain an organized and open space that ensures there is always available storage for drop-off of new donations
• Assist with deescalating and resolving any client issues
• Provide assistance with generating program monthly reports where needed
• Support distribution of holiday and seasonal programs

Other duties and responsibilities may be assigned. The duties and responsibilities listed are designed to provide typical examples of the work performed; not all duties and responsibilities assigned are included here, nor is it expected that all similar positions will be assigned every duty and responsibility.

OPEN TO CURRENTLY REGERISTED IVY TECH STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY EMPLOYMENT PROGRAM

QUALIFICATIONS

• Currently enrolled in Ivy Tech
• Eligible for Federal Work-Study Employment Program

EDUCATION:

• High School Diploma

KNOWLEDGE, SKILLS & ABILITIES:

• Excellent organizational skills and the ability to estimate quantity of food needed on a daily and weekly basis in order to determine appropriate amount of food to be ordered
• The ability to meet physical demands of lifting up to 50lbs or more: Must be able to lift and stack boxes, and daily pickups and deliveries
• Must be able to work Mon-Wednesday (additional hours are available)
• Excellent communication and relational skills to assist and coordinate with clients, volunteers, and staff
• The ability to deescalate and resolve client issues and grievances
• Positive constructive attitude and disposition is essential.
• Ability to accept and respond to critical feedback and input.
• Great communication skills. Bilingual in Spanish is a plus.

Compensation: $15/ HR

EXPERIENCE:

• No prior experience necessary.

DIRECT REPORTS:

• This position reports to Ivy Cares Coordinator

COMPUTER SKILLS:

• Strong proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) or the capability to learn new computer programming
• Ability to use widely supported internet browsers.

CERTIFICATES, LICENSES AND REGISTRATIONS:

• Able to attend off site orientation and training

TRAVEL REQUIREMENTS:

• Local travel, may be asked to go to NWI Food bank to assist with loading.

OPEN TO CURRENTLY REGERISTED IVY TECH STUDENTS ELIGIBLE FOR FEDERAL WORK-STUDY EMPLOYMENT PROGRAM

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College's Title IX Coordinator or to the US Department of Education Office of Civil Rights.