Night Auditor

Schahet HotelsSchenectady, New York

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Job Description

Doubletree Schenectady of Schahet Hotels is seeking a Night Auditor to join our growing team.

Are you friendly and able to work in a fast-paced environment? The Hotel Night Auditor attends to guests’ needs, including, but not limited to, registration, checkout, and cashiering.

About Us

As a leader in the hospitality industry, Schahet Hotels has built a reputation based on exceptional culture and superior service. We have earned the title of “Best Places to Work” the past 3 years (‘21, ‘22, ‘23) and are excited to expand our team as we continue to grow! While a large organization, we believe culture is the forefront of our business. We refer to our shared values as RISE: Respect, Integrity, Service, and Excitement. We believe that when our team members are happy, everyone benefits!

Benefits

Insurance
Medical
Dental
Vision
VPS
PTO
Employee Discount
Employee Assistance Program
401K w/ Match
Life Insurance
Referral Bonus Program

Responsibilities

Review all guaranteed arrivals and verify that all credit cards are valid by running numbers that are not already in house
Explain and provide any promotional items to each guest checking in
Responds promptly to any guest inquiries or complaints and offer an alternate solution if guest demand cannot be met
Cover other areas of hotel as needed
Document any guest accidents by completing the accident report form
Complete the maintenance log whenever a complaint is reported
Maintain all areas of the front desk
Take the initiative to greet guests in a friendly and warm manner
Other duties as assigned

Qualifications

High School diploma/GED required
Some college preferred
Good accounting and math skills
Experience handling cash, credit card procedures, and use of math concepts

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Welcome to Schahet Hotels! -- Learn more about us, click on the link: Schahet Hotels Video

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