ServiceNow Architect and Technical Lead Consultant (Remote)

Sigital is seeking an experienced ServiceNow Architect and Technical Lead to become a part of our fast-growing professional services business. This role will be responsible for acting as the team leader for Sigital's delivery teams. We are a ServiceNow Specialist Partner whose mission is to help organizations align their IT Services and Operations Management strategy with their businesses and service delivery needs.

Primary responsibilities:

• Serves to design and oversee technical solutions that are leveraged for clients.
• Coordinate delivery efforts for a project to maximize.
• Project ownership- responsible for driving projects to successful completion.
• Routinely create net new deliverables from scratch.
• Designing solutions for customers they themselves will be implementing.
• Routinely works independently as an individual contributor with minimal supervision.

Ability to lead/coordinate development team efforts, including:

• Provide constructive feedback
• Drive solutioning conversations
• Conduct demos/show-backs
• Versatility with platform cross-function
• Ensure development team is adhering to project scope/timeline

Qualifications:

• Expertise with 3+ years in ServiceNow consulting services and current position as a Technical Lead/Architect.
• Working knowledge of integration functionality- Integration-Hub, Soap, REST, General API use.
• Ability to go deep into the technical solutioning and delivery of key components that customers require as part of their implementation.
• Ability to lead a development team, providing feedback during review cycles. Needs to be platform cross-functional.
• Must be able to source requirements, design solutions, implement and support features independently.
• US citizenship and US residence.
• Ability to wear multiple hats for an implementation.
• Strong communication skills (communicate and describe features, functionality, process and delivery concepts to customers clearly and fluidly).
• Certified System Administrator & Certified Application Development (required).
• Certified Implementation Specialist - ITSM, SPM, CSM or HRSD (2+ required).
• ServiceNow HR Service Delivery Employee Center and/or Customer Service Portal UX design experience (required).
• ServiceNow CMDB & HAM certification and experience (preferred).
• Degree, preferably in Information Technology/Computer Science/Engineering

What Sigital offers:

• Remote FTE work
• Healthcare benefits
• 401K plan
• Working for a great ServiceNow Specialist Partner