Colorado Benefits Management System Project Manager

Compensation Range

$98,467.20 - $124,737.60

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Job Description Summary

Responsible for leading the planning, coordination, execution, and oversight of projects from initiation to completion for County Departments of Human Services related to the Colorado Benefits Management System (CBMS), Colorado Program Eligibility and Application Kit (PEAK)-- the online application for Coloradans to apply online for cash, food, and medical assistance, and other tools used to administer public assistance programs. This role manages all phases of assigned projects-including scheduling, leading, monitoring, and reporting-while facilitating both formal and informal project teams. Uniquely positioned within Weld County, the Project Manager serves as a leader and facilitator for project-related initiatives through the Colorado Human Services Directors Association (CHSDA), representing Human Services Directors from each of Colorado's 64 counties. This role involves close collaboration with state leadership from the Colorado Department of Human Services, the Department of Health Care Policy and Financing and the State Office of Information Technology. Acting as the voice of county human services directors statewide, the Project Manager role ensures county interests are clearly and effectively represented.

The Project Manager plays a critical role in designing and recommending innovative business processes and methodologies to streamline operations, enhance efficiency, improve customer service, boost productivity, and support cost avoidance strategies for counties administering public assistance programs. These efforts align with CHSDA's strategic goals and program objectives related to CBMS and other eligibility determination tools. The Project Manager also contributes to initiatives aimed at improving and refining the online Colorado PEAK tool that clients use to apply for and manage benefits. Applying proven project and change management principles, the Project Manager ensures that all initiatives are well-justified, effectively executed, and clearly reported to stakeholders.

Ideal Candidate Traits:

1. Excellent communication skills, ability to bring together differing viewpoints towards a common goal.

2. Able to identify opportunities for process improvement and technological advances.

3. Autonomous, innovative and ability to organize multiple projects at the same time.

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Job Description

Project Management- 70%:

• Manage projects from start to completion. Develop detailed project plans to monitor and track progress. Maintain comprehensive project documentation.
• Pull together key stakeholders to co-create integrated project plans.
• Consider diverse stakeholder perspectives when designing project plans and goals.
• Ensure successful, timely completion of milestones and outcomes.
• Manage project budgets, meet budgetary objectives, and adjust project constraints based on financial analysis.
• Evaluate the success of projects.
• Delegate assignments to proper team members to ensure tasks are completed as scheduled
• Facilitate coordination and information sharing across divisions, county departments, and outside entities. Lead inter-agency and intra-agency teams and projects.
• Attend and compile information on various meetings and workgroups related to CBMS, PEAK, and other eligibility tools.
• Prepare project reports, presentations, updates, and summaries for internal and external audiences, including CBMS Executive Steering Committee (ESC), CHSDA Executive Committee, and Colorado Counties, Inc. (CCI).
• Produce deliverables on time, as many projects and data requests are time sensitive.

Research- 25%:

• Work with county program experts to research federal and state laws, regulations, and policies related to public assistance programs.
• Convene county-end users to research and streamline county feedback on proposed and/or desired changes to eligibility systems.
• Interpret complex regulatory language to understand implications for program operations and project goals, and how those regulations should be implemented into CBMS.
• Monitor updates to rules and legislation to ensure compliance with current requirements.
• Analyze the impact of regulatory changes on CHSDA initiatives and recommend necessary adjustments for CBMS projects.
• Communicate key regulatory information to project teams and stakeholders to support informed decision-making.

Other Duties as Assigned- 5%:

• Must adhere to established policies, procedures, and standards and ensure that oral and written directives, policy, and ordinances of Weld County are consistently and uniformly applied and reflect actual practice and current operating needs.
• Any one position may not include all duties listed, nor do the listed examples include all duties which may be found in positions of this class.
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Required Qualifications

Required Education

• Bachelor's Degree in a behavioral or social science discipline and
• 2 years full time experience in CBMS processing and troubleshooting complex CBMS issues, and
• 2 years in a professional project management role, and
• 2 years working with public assistance programs at the local, state and/or federal level,
• or any equivalent combination of education or experience.

Preferred Experience

• 2 years change management, project management, and/or process improvement certifications a plus.
• Ability to keyboard at 35 words per minute or higher.
• Experience managing eligibility for public assistance programs in Colorado Benefits Management System (CBMS).

Skills and Abilities

• Ability to lead discussions with executive level members of Colorado Department of Human Services, Health Care Policy and Financing and with Human Services Directors across the state.
• Strong critical thinking and analytical skills
• Highly organized, strong attention to detail, ability to work independently
• Ability to work efficiently in a hybrid work design, working both remote and in standard office environment as needed.
• Commitment to continuous learning, growth, and innovation: Willingness to embrace new tools, technologies, and methodologies in the field of data analysis and reporting to support ongoing professional growth and development.
• Extensive experience with public assistance programs, federal and state regulations, and the Colorado Benefits Management System (CBMS).
• Candidate must follow Human Services policies and procedures, the Weld County Code of Conduct and adhere to strict confidentiality guidelines and appropriate release of information outlined in both.

Licenses and Certifications

• Candidate must pass criminal background check and Department of Human Services background check prior to employment start date. Required

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee may be required to sit for extended periods of time and is occasionally required to stand and walk.
• Occasionally the employee may be required to lift and/or move heavy files or objects up to 25 pounds.
• The employee frequently is required to use their hands and reach with hands and arms.
• Specific vision abilities required for this job include close vision, distance vision, peripheral vision, and ability to adjust focus such as that used when using a computer or reading.

WORK ENVIRONMENT

• Primary work location will be in the Greeley office.
• Reliable, predictable attendance within department business hours of 8 a.m. to 5 p.m. Monday through Friday.
• We believe we can listen better, learn more, and act faster when we are able to build strong internal and external relationships in the same physical space. With this in mind, this position is considered a hybrid position with mostly remote work, and some in person expectations.

This position is exempt from the minimum wage and overtime requirements of the Fair Labor Standards Act and is therefore ineligible for overtime pay.

As an applicant for this position, you should be aware of Senate Bill 19-085, the Equal Pay for Equal Work Act. The act requires employers to announce the pay range for job openings.

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Use the link below to get a closer look at the generous benefits offered:

https://www.weld.gov/Government/County-Information/Join-Our-Team/Employee-Benefits

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Weld County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.