Host - Casino Senior

Why Bally's?

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role:

• Reports to the Executive Host and/or Player Development Manager
• Educates players in the understanding, application, and usage of the Rewards card to include its

benefits.

• Responsible for the telemarketing efforts to various groups of premium player lists to include premium

players, inactive patrons, qualifying new patrons, and event invitation lists.

• Responsible for increasing visitation of premium players base and obtaining established goals in the

above listed groups.

• Attends special events targeting premium players.
• Meets and greets premium players.
• Issues complimentary amenities consistent with customer's activity.
• Handles customer problems and reports all incidents to management.
• Initiates proper paperwork to insure patron account problems are rectified.
• Maintains and updates accurate customer information in accordance with CTR guidelines.
• Responsible to insure continued growth within the company's database.
• Interacts with all other departments.
• Responsible for identifying and cultivating new customers.
• Supports the overall efforts of the sales staff.
• Knowledgeable of the Indiana Gaming regulations as well as the company's internal controls, policies,

and procedures.

• Must be able to work in an environment with secondhand smoke, loud noises, and large crowds.
• Must be able to stand, sit, and walk for prolong periods of time (7+ hours).
• Always follow the Company Service Standards model.
• Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and

weekends.

• Other duties may be assigned at any time.

Responsibilities:

Assists in the supervision of the Casino Host staff.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Basic computer skills. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

What's in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!