Housing Coordinator

Committed to Our Community in the Heart of the Redwoods. Removing Barriers to Healthcare Access

Tomas Arcata Admin

The Housing Coordinator assesses and tracks Open Door Community Health Centers (ODCHC) housing needs, as well as the Humboldt and Del Norte housing market. In addition, the Housing Coordinator assists in lease management; coordinates move in and move out dates, and duties related, assists new ODCHC employees with housing needs as assigned, and works closely with various ODCHC department for all housing related tasks.

Compensation Range:

$26.05-$30.25

All new hires will begin at the base wage of this position.

Hmong and Spanish speakers who successfully pass a language exam will receive an additional .75 hourly differential to their wage.

ESSENTIAL DUTIES AND RESPONSIBILITIES: These essential responsibilities are performed within the context of collaboration and coordination of various ODCHC departments.

• Work closely with Vice President of Human Resources and Workforce Development and Manager of Provider Recruitment and Retention on anticipated housing needs.
• Keep ODCHC housing occupancy tracker up to date; current and future needs.
• Maintain list of current housing options outside ODCHC. This requires stablishing close working relationships with local property managers and landlords.
• Provide reputable realtors to employees looking to purchase a home.
• Tour new rentals and take photos if employee is unable to do so in person.
• Tour rentals and make proposals to ODCHC Housing Team regarding potential ODCHC housing options.
• Forward housing options to Locum Tenen agencies, candidates, and employees as needed.
• Development and maintain housing binders for each ODCHC secured unit.
• Obtain appropriate approval for housing requests.
• Notify landlords and ODCHC Housing Team of new tenants and tenants leaving.
• Notify ODCHC housekeeping of new tenants and tenants leaving.
• Notify tenants of ODCHC housekeeping schedules.
• Coordinate Renewal/termination of leases with appropriate approvers and departments; keep all current leases in appropriate folders.
• Establish services for new lease/rentals, i.e. power, water/sewer, garbage, internet, etc. Will require coordination with finance for billing.
• Process payment request for finance based on rental/lease agreements.
• Request and track furnishing of new rentals.
• Request maintenance and supplies as needed via the ODCHC Property Manager.
• Send key requests to ODCHC Property Manager.
• Check mail & property when vacant.
• Maintain move in/out checklist, utilize check list for all move outs/ins. Make sure basic supplies are in place for the first few weeks of a tenants stay.
• Assist with checking in new tenants in person to orient to home.
• Assist new employee with finding moving companies and storage units.
• Other duties and responsibilities as designated by supervisor.

QUALIFICATIONS AND EXPECTATIONS:

• Strong interpersonal skills and the ability to establish constructive professional working relationships among a diverse workforce.
• Ability to work as a member of a team and independently as needed.
• Excellent listening, issue identification, and analytical skills.
• Excellent organizational and time management skills.
• Ability to handle difficult or confrontational situations in a calm, consistent, and equitable manner.
• Ability to write routine reports and correspondence.
• Ability to read, interpret and apply employment policies and procedures, and governmental regulations.
• Ability to effectively present information and respond to questions from applicants, supervisors, managers, others within the corporation and the general public.
• Ability to exercise balanced judgment in evaluating candidates and making recommendations.
• Ability to maintain confidentiality and objectivity.
• Ability to effectively represent ODCHC's interests in the community and maintain effective working relationships among co-workers, public, private, and professional groups.
• Strong computer skills with specific aptitude in Microsoft Office Suite.
• Have reliable transportation to travel to and from ODCHC sites, local rentals, and around the Humboldt and Del Norte counties as needed.
• Adheres to ODCHC's policies and procedures.

EDUCATION AND EXPERIENCE:

• High school diploma or GED.
• Two years of experience in a similar role; or an equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Hold a valid driver's license.
• Have a clean department of motor vehicle record and ability to be placed on ODCHC's driving insurance plan.

SUPERVISORY RESPONSIBILITIES: None.

SUPERVISION AND SUPPORT: The Housing Coordinator reports directly to the Manager of Provider Recruitment and Retention and is an integral member of the Provider Recruitment team alongside many other departments and clinic leadership to support recruitment and retention of employees.

PHYSICAL REQUIREMENTS: The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions.

• Ability to communicate via telephone, video, and/or in-person.
• Vision adequate to read documents, computer screens, forms.
• Ability to remain stationary for extended periods.
• Ability to lift, carry, or otherwise move up to 25 pounds.
• Ability to use keyboard and view computer screens for extended periods.
• Ability to travel locally and long-distance as needed.
• Ability to move around offices and clinics as needed.