
Compliance And Quality Assurance Analyst
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Job Description
Job Description
The Compliance and Quality Assurance Analyst is responsible for supporting the regulatory requirements, reviewing all new and renewed loans post boarding for approval, accuracy, and completeness including but not limited to CRE, C&I, Syndication, SBA, and Small Business, and servicing functions related to insurance, taxes, and escrow for Commercial and Small Business lending. Responsibilities include, but are not limited to, accurate HMDA and CRA reporting, due diligence to ensure flood insurance regulatory requirements are met prior to closing and throughout the life of the loan, monitoring Regulation B requirements, performing a wide variety of tasks related to quality control review, and tracking required insurance, taxes, and escrow. This person will serve as back-up in the absence of the Loan Compliance and Quality Control Manager as needed.
Essential Functions
- Analyze applications and loan documents to identify Home Mortgage Disclosure Act (HMDA) and Community Reinvestment Act (CRA) reportable transactions
- Identify and complete proper data fields as applicable to HMDA and CRA reporting requirements while achieving minimal errors to ensure accurate reporting to government agencies
- Monitor loan decisions as they relate to regulation B and ensure loan activity and proper documentation is recorded within the loan file or LOS
- Review adverse reports from loan origination systems to determine if and when notification is required and ensure that all actions regarding the decisions have been recorded appropriately
- Process flood insurance requirements on all new and existing commercial and small business loans
- Monitor business loan portfolio for eligible service members to ensure benefits are provided according to the Servicemembers Civil Relief Act
- Perform life of loan reviews of all commercial and small business loans to monitor compliance with bank policy and government regulations
- Complete complex risk assessments
- Perform Quality Control functions at the loan level for new loans, modifications, and maintenance ensuring they are properly translated into the core system to ensure data integrity
- Report discrepancies found to relevant units and monitor corrections as required.
- Respond to internal and external inquiries regarding the status of existing loans, including assisting customers, loan officers and loan operations when questions arise regarding loan account information for Commercial / Small Business insurance, taxes, and escrow
- Review the appropriate parts of new Commercial / Small Business loans, as well as substitutions or additions of collateral, ensuring it meets the standards upheld within Policy
- Work with third party vendors to ensure insurance premiums, force placed insurance premiums, and taxes are paid and refunded, if applicable, in a timely manner
- Act as point of contact for internal and external audit requests
- Maintain training materials and train new and current employees
- Understand departmental policies and procedures; update them to create efficiencies as needed
- Ensure accuracy while meeting the established service level agreements and benchmarks
- Act as the point of contact between the Business Loan Officers, Portfolio Managers (PM), Loan Processing Teams, and Credit Analysts on Compliance, QC, and Insurance/Taxes related items
- Ensure compliance with Northwest's policies and procedures, and Federal/State regulations
- Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency
- Work as part of a team
- Work with on-site equipment
Education+ Experience preferred
- Bachelor's degree in business or related
- 3-5 years of lending or internal audit experience
- 3-5 years of experience with Business Loan Documentation including SBA and Syndication
- 3-5 years of loan operations or lending officer experience
- 3-5 years of general banking with understanding of Commercial and Small Business insurance and tax requirements
Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
Automate your job search with Sonara.
Submit 10x as many applications with less effort than one manual application.
