Blood Bank Supervisor - Full Time

Site: Wentworth-Douglass Hospital

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Sign-On Bonus: $10,000!

About the Role:

Are you ready to lead in a fast-paced, high-impact laboratory environment? We're looking for a dedicated Laboratory Supervisor to join our team and play a critical role in maintaining the highest standards of lab operations. You'll be responsible for supervising day-to-day activities, ensuring quality and safety compliance, and guiding a talented team of lab professionals.

What You'll Do:

Provide daily supervision and support to technical, clerical, and service staff

Coordinate scheduling and workflow in partnership with the Laboratory Managers

Troubleshoot technical issues and assist technologists in interpreting lab results

Prioritize workload to ensure timely and accurate processing of specimens

Manage inventory levels and supply orders to maintain operational efficiency

Maintain up-to-date Standard Operating Procedure manuals and required documentation

Champion a culture of safety and compliance, ensuring all protocols are followed

Oversee orientation, training, and competency assessments for lab staff, ensuring adherence to:

Specimen handling, processing, and test analysis procedures

Proficiency testing protocols

Quality control, equipment calibration, and maintenance

Corrective action processes for test system issues

Prompt identification and resolution or escalation of problems

Thorough documentation of all deviations and corrective measures

What's in It for You:

$10,000 Sign-On Bonus - jumpstart your next chapter with a generous incentive

Work in a supportive, mission-driven environment that values your expertise

Opportunity to lead and mentor a high-performing laboratory team

Be at the forefront of accurate diagnostics that support quality patient care

Qualifications

Education

Bachelor's Degree Medical Technology required or Bachelor's Degree Laboratory Sciences required and Other Certificate/Diploma Clinical Laboratory Sciences required

Licenses and Credentials

Medical Technologist (ASCP) - American Society for Clinical Pathology Board of Certification (ASCP-BOC) preferred

Experience

lab experience 3-5 years required and supervisory experience 1-2 years

Knowledge, Skills and Abilities

• The knowledge, both practical and theoretical, of tests and procedures necessary to review findings and advise and direct subordinates in action.
• Demonstrates advanced level of analytical skills and judgement.
• Must have relatively high level of analytical ability to work with complex instrumentation, resolve technical equipment problems, relate test results to normal and pathological states, and interpret quality control data.
• Must have understanding of computer technology and its application to analytical procedures and quality control.
• Must have a comprehensive understanding of laboratory equipment and its operation, maintenance and repair and analytic techniques.
• Must have the ability to work independently, evaluate situations and act appropriately.
• Detailed knowledge of applicable federal, state and accreditation requirements.
• Ability to multitask in a fast-paced environment.
• Advanced computer skills.
• Comprehensive understanding of test principles, equipment operation and computer system operations.
• Make appropriate decisions, develop and complete follow-up actions in conjunction with lab leadership.
• Must be able to perform as a senior team member, providing direction and guidance to less experienced technologists.
• Must have the ability to pay careful attention to detail and to adhere to written protocols, including communication to lab leadership when issues are identified.
• Must be able to perform as a team member.
• Excellent interpersonal skills.
• Ability to interact professionally and effectively with numerous staff including physicians, hospital personnel, employees, and patients.

Additional Job Details (if applicable)

Physical Requirements

• Standing Frequently (34-66%)
• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Frequently (34-66%) 35lbs+ (w/assisted device)
• Carrying Frequently (34-66%) 20lbs- 35lbs
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Rarely (Less than 2%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Rarely (Less than 2%)
• Reaching Frequently (34-66%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision- Far Constantly (67-100%)
• Vision- Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

789 Central Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

EEO Statement:

Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.