University Registrar

Job Summary

The University Registrar is responsible for overseeing and coordinating all registration and academic records functions at the university. This role ensures that the needs of students, faculty, staff, Department Chairs, and Deans are met in alignment with institutional policies and professional standards. A commitment to providing high-quality service is essential. Key responsibilities include: managing registration processes, maintaining student academic records, coordinating class scheduling, overseeing resource allocation, handling document imaging for Enrollment Services, managing academic appeals, verifying records, evaluating students for graduation, and continuously improving registration and records procedures. The University Registrar also leads the implementation and maintenance of the PeopleSoft ERP system related to these functions and ensures strict compliance with FERPA and confidentiality standards.

Primary Responsibilities

Registration & Records Management (50%)

• Manage all aspects of the Registrar's Office operations including registration, academic records, transcripts, grades, and graduation processing.
• Oversee the scheduling of classes and facilities and ensure timely publication of academic schedules.
• Monitor and evaluate the integrity and accuracy of student records in compliance with institutional and FERPA guidelines.
• Expedite resolution of registration and records issues raised by students, faculty, or staff.

Academic Policy & Campus Collaboration (20%)

• Serve as a central resource for academic policy implementation and interpretation.
• Collaborate with Deans, Department Chairs, and other stakeholders on curriculum, compliance, registration, and academic operations.

Academic Exceptions & Appeals (10%)

• Coordinate the academic exceptions appeals process and serve as a key member of the Academic Exception Committee.
• Ensure timely and equitable processing of all students appeals related to academic records and registration.

Records Certification & Compliance (10%)

• Certify the authenticity and accuracy of transcripts and student records.
• Ensure data integrity in class lists, electronic grade submissions, registration records, and graduation approvals.

Resource & Personnel Management (10%)

• Provide effective resource planning and budget oversight for the Registrar's Office.
• Hire, train, supervise, and evaluate staff performance.
• Support staff development and goal setting to improve individual and team outcomes.

Minimum Qualification and Experience Requirements

• Bachelor's degree from an accredited institution (required).
• Minimum of 5 years of progressively responsible management experience in higher education, preferably in registrar services or enrollment management.

Skills

• Demonstrated experience with ERP systems such as PeopleSoft.
• Strong working knowledge of FERPA, federal/state educational compliance regulations, and records retention policies.
• Proven skills in leadership, communication, problem-solving, and process improvement.

Benefits

• 401(k) Matching
• Tuition Benefits for Employee and Qualified Dependents
• Medical and Dental
• Short- and Long-term Disability Benefits
• Paid Parental and Maternity Leave
• Relocation Package

Approximate starting salary: $73,000 - $86,000. The wage offered could be above or below range based on education and experience as it relates to the job description.

As an educational institution affiliated with The Church of Jesus Christ of Latter-day Saints, BYU-Hawaii prefers to hire qualified members of the Church in good standing, as authorized under 41 C.F.R. § 60-1.5 (a)(6). To be eligible for employment, applicants who are members of the Church must hold and be worthy to hold a current temple recommend and receive a clearance from the Church's Ecclesiastical Clearance Office. Job applicants must be able to meet these conditions to advance through the hiring process successfully. An expired temple recommend will prevent consideration for hire.