Client Engagement Specialist

About Us:

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

As a Client Engagement Specialist at Chapman and Co., you will execute exceptional client experiences through meticulous planning and logistical support. You will manage client onboarding, communications, and coordinate all event details including materials, venues, and technology requirements. Your attention to detail will ensure seamless delivery of client engagements that inspire both team members and clients.

Job Responsibilities:

• Support standalone and ongoing client contracts through systematic execution of deliverables
• Execute client onboarding tasks following standardized checklists and protocols
• Prepare client and participant communications including post-event action items, survey results, and thank-you notes
• Manage multiple client relationships simultaneously while prioritizing meeting deadlines and expectations
• Communicate effectively with team members during collaborative client work
• Coordinate all course materials for participants and facilitators across client engagements
• Manage venue booking and technology requirements for both in-person and virtual events
• Create and manage virtual call lines for remote client interactions
• Lead food and beverage coordination for in-person client events
• Schedule all client events on shared calendars and coordinate facilitator availability

Education and Experience Requirements:

• Bachelor's degree required
• 1+ years of experience in business or an academic setting
• Ability to prioritize tasks and reprioritize as necessary to meet deadlines
• Strong written and verbal communication skills
• Strong critical thinking and problem-solving skills

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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work-therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

Chapman & Co. Leadership Institute