Director, IT & Automation

The Director of IT & Transformation at AffiniPay will lead the IT function with a dual focus on operational excellence and strategic transformation. This individual will be responsible for ensuring the delivery of reliable, secure, and scalable IT services across the organization while driving initiatives that modernize AffiniPay's IT landscape. The Director will lead a team of IT professionals, oversee all corporate systems and infrastructure, and act as a change agent to evaluate and implement innovative technologies that support business growth, employee productivity, and digital transformation.

What You'll Do

• Strategic IT Leadership: Develop and execute a comprehensive IT strategy that aligns with the company's overall business goals and supports future growth. Provide leadership and direction to the IT department, fostering a culture of collaboration, innovation, and continuous improvement.
• Digital Transformation Visionary: Identify and champion opportunities for digital transformation across the organization, leveraging technology to streamline processes, improve customer experience, and drive new revenue streams.
• IT Infrastructure and Operations Management: Oversee the design, implementation, and maintenance of robust and scalable IT infrastructure, including network systems, hardware, software applications, and telecommunications. Ensure optimal performance, reliability, and security of all IT systems. Be a point of escalation that can help people directly when there is a need.
• Cybersecurity: Develop and implement procedures that align with Information Security policies to protect company data and assets. Stay abreast of emerging threats and ensure compliance obligations are met.
• Team Leadership and Development: Recruit, mentor, and develop a high-performing IT team. Foster a collaborative and results-oriented environment, empowering team members to achieve their full potential.
• Vendor Management: Manage relationships with external vendors, ensuring cost-effectiveness and quality of service. Negotiate contracts in partnership with our procurement team.
• Change Management: Lead and manage organizational change initiatives related to technology adoption and digital transformation, ensuring effective communication, training, and stakeholder engagement.
• Collaboration and Communication: Partner effectively with other departments to understand their technology needs and provide solutions that support their objectives.

About You

• Bachelor's degree in a technical or engineering field
• 7+ years of progressive IT experience, including at least 3 years in a management or leadership role.
• Proven track record of leading IT operations and transformation projects in a high-growth or enterprise environment.
• Deep knowledge of enterprise SaaS systems.
• Understanding of network configuration and infrastructure management.
• Demonstrated experience with middleware platforms and automation tools (such as Workato), showcasing the ability to integrate diverse systems and streamline IT operations.
• Ability to think strategically while also managing operational details and support escalations.
• Demonstrated success in driving change, managing stakeholders, and communicating across technical and non-technical audiences.
• Willingness to work flexible hours as required by project needs or operational issues.
• Required to go onsite to our Austin office 3-5 days a week depending on need.