Parts Manager
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Job Description
Description of the role
The Parts Manager at Harrisonburg Ford plays a crucial role in managing and coordinating all aspects of the dealership's parts department. This includes overseeing daily operations, maintaining inventory, providing exceptional customer service, and maximizing profitability.
Responsibilities
- Develop and implement strategies to efficiently manage parts inventory and order new materials as needed.
- Supervise and train parts department staff, ensuring high standards of performance and customer service.
- Ensure accurate and timely processing of parts orders, returns, and exchanges.
- Maintain a clean and organized parts department, following safety and security protocols.
- Collaborate with other departments to provide support and assistance with parts-related matters.
- Address customer inquiries and concerns in a professional and timely manner.
- Create and analyze reports regarding inventory levels, sales, and profitability.
Requirements
- Prior experience in parts management within the automotive industry.
- Strong knowledge of automotive parts and accessories.
- Excellent organizational, problem-solving, and communication skills.
- Ability to effectively lead and motivate a team.
- Proficient in using inventory management software and computer systems.
- Attention to detail and ability to handle multiple tasks simultaneously.
- Valid driver's license and clean driving record.
Benefits
- Competitive compensation package.
- Healthcare benefits (medical, dental, vision).
- 401(k) retirement plan with company match.
- Paid time off and holidays.
- Opportunities for career growth and advancement within the company.
- A positive and inclusive work environment.
About the Company
Harrisonburg Ford is a reputable automotive dealership located in Harrisonburg, Virginia. With a strong commitment to customer satisfaction, we strive to provide top-notch sales, service, and parts solutions. Our dedicated team of professionals consistently delivers exceptional results and upholds our core values of integrity, teamwork, and excellence.
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