Senior Network Administrator

About Goosehead

Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members.

Job Summary

We're seeking an experienced Senior Network Administrator to lead the design, optimization, configuration, and security of Goosehead's enterprise network infrastructure. You'll build resilient, scalable networks across on-prem and cloud environments (Meraki, Azure), while ensuring high availability and compliance.

This role blends hands-on expertise in Windows, Linux, virtualization (Nutanix), and unified communications with strategic leadership in areas like identity management (Intune, Entra ID), future-state planning (ZTNA, hybrid cloud), and infrastructure documentation. You'll mentor junior IT staff, drive automation, and play a key role in business continuity, disaster recovery, and transformation efforts.

Principal Duties and Responsibilities

• Design, implement, and manage enterprise network infrastructure, including LAN, WAN, VLANs, and wireless networks.
• Lead the architecture and documentation of current and future network topologies and infrastructure changes.
• Administer and maintain Cisco Meraki switches, access points, and security appliances.
• Support and manage virtualization infrastructure using Nutanix AHV, ensuring optimal performance and availability.
• Configure and maintain core services on Windows Server, Linux, and Active Directory.
• Administer Microsoft Intune and Entra ID (Azure AD) for device management, compliance, and identity access.
• Ensure secure and reliable operation of unified communications platforms (Zoom, Vonage SIP, WebRTC).
• Monitor network and system health using performance tools; generate and analyze weekly KPI reports.
• Evaluate emerging technologies and recommend improvements for network efficiency, security, and scalability.
• Manage firewall rules, VPN connections, and network segmentation strategies to maintain security posture.
• Leverage advanced knowledge in Azure architecture and security to design secure, scalable, and compliant cloud solutions.
• Coordinate with vendors, service providers, and other IT teams for implementations and issue resolution.
• Develop and maintain comprehensive documentation for infrastructure, configurations, procedures, and policies.
• Plan and execute disaster recovery strategies; test and maintain business continuity readiness.
• Provide mentorship and advanced technical support to junior IT and service desk staff.
• Participate in strategic planning for IT infrastructure growth and modernization initiatives.

Experience and Education

• Bachelor's degree in IT, Computer Science, Network Engineering, or related field (required).
• 5+ years of experience managing networks and systems in mid-to-large enterprise environments.
• Proven experience with Cisco Meraki, Azure networking, and Nutanix HCI.
• Strong background in Windows Server, Linux, and virtualization.
• Experience supporting cloud and on-prem identity/device management (Entra ID, Intune).
• Familiarity with VoIP and UC platforms: Zoom, Vonage, WebRTC, IVR.
• Demonstrated ability to generate and present KPI/performance metrics.
• Experience contributing to disaster recovery and cloud transformation initiatives.
• Preferred Industry Certifications: CCNA, CCNP, Azure Administrator, Network+, Security+, or Nutanix Certified Professional (NCP).

Required Skills and Abilities

• Deep knowledge of network architecture, segmentation, redundancy, and high availability design.
• Advanced troubleshooting skills across hybrid environments (LAN/WAN, firewalls, cloud).
• Expertise in Azure networking: VNETs, NSGs, ExpressRoute, VPN Gateways.
• Ability to automate or script (PowerShell, CLI) is a plus.
• Strong documentation, communication, and cross-functional collaboration skills.
• Demonstrated leadership and mentoring capabilities.
• Proactive, self-directed, and able to manage competing priorities in high-stakes environments.
• Strong understanding of compliance and risk mitigation best practices.

Benefits Summary

• High quality voluntary health, vision, disability, life, and dental insurance programs
• 401K Matching Plan
• Employee Stock Purchase Plan
• Paid holidays, vacation, and sick leave
• Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness
• Financial Solution Program

Equal Employment Opportunity:

Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.

To learn more about our job opportunities, apply here. We look forward to speaking with you!