Energy Efficiency Program Analyst

Resource Innovations is seeking anEnergy Efficiency Program Analystto join our growing team in Madison WI. We are seeking a highly skilled and motivated Energy Efficiency Program Analyst with a strong critical thinking, communication and data management skills to join our dynamic team. As an Efficiency Program Analyst you will support the delivery of utility-sponsored energy efficiency programs.

In this role, you will be responsible for a range of program operations including rebate processing, customer support, analytical reporting, and database management. You will play a key role in ensuring the smooth day-to-day execution of energy efficiency program that make a measurable impact on communities and the environment.

If you agree that climate change is one of the biggest issues facing the world today and want to be part of the solution, then working as part of the Resource Innovations team is for you. Utilities across the U.S. engage Resource Innovations to deliver innovative services to their customers. Leave work every day knowing that you, personally, have made an impact on the world.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Develop and deliver high-quality, client-facing project materials for review, approval, and payment.
• Maintain and optimize relational databases to support efficient data collection, coordination, analysis, and reporting.
• Track, analyze, and report on internal metrics, including budget performance, energy savings, and contractual KPIs.
• Translate complex data into clear, actionable insights for internal and external stakeholders.
• Monitor and manage program deliverables to ensure they are completed on time, within scope, and on budget.
• Collaborate with cross-functional teams to achieve program goals, improve processes, and enhance service delivery.
• Assist the Program Manager in maintaining strong client relationships, managing communications, and addressing or escalating issues as needed.
• Develop, maintain, and improve internal policies, procedures, and documentation.
• Support monthly invoicing processes, ensuring accuracy and timely delivery to clients.
• Provide responsive customer support via phone and email.
• Perform other related duties as assigned.