Account Analyst - Empolyee Benefits

Account Analyst - Employee Health & Benefits

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 15,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Associate Consultant at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With over 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC).

A day in the life.

The Account Analyst supports the account management team with various administrative service functions in the Employee Health & Benefits department. Join a team of analysts in supporting clients and colleagues with census, benefits websites, and quality control for Employee Health and Benefits business.

• Process all incoming mail for assigned team
• Process census data and communicate with account management team
• Prepare data and information for client enrollments.
• Review for accuracy and process applications, binders, endorsements, renewals, new business policies and plans, census/enrollment requests, and certificates of insurance (applicable by department)
• Prepare premium quotations on new business, renewal business, and any policy changes on existing policies for the account management team
• Assist team with the preparation of applications and supporting documents
• Set up client benefit enrollment portals
• Understand all carrier online capabilities for processing as necessary to complete your work processes
• Communicate with account management team, Manager, and Director to provide regular input on all account activity, and workload
• Be familiar with, and adhere to the department's procedure manual for the processing of your work processes
• Follow all systems, procedures and regulations set forth by both the agency and the insurance companies
• Continue to update job knowledge by participating in educational opportunities
• Follow best practices and procedures with Epic agency management system.
• Update program charts

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• Strong data entry skills
• Technical capacity with proficiency in Microsoft Office software programs
• Good communication skills
• Good organizational and time management skills
• Customer focused
• Willingness to take direction from team members
• Detail oriented

Preferred Education and Experience

• 2 years of insurance experience or undergraduate degree
• Currently pursuing an insurance education designation

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you

Movement to next position:

• Obtain license, master responsibilities and core competencies of current role
• Proficiency with Excel and Outlook
• Department Specific, Insurance Knowledge (TotalCSR; MMA Specific training)

Position Type

This is a full-time position.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:

• Medical, dental and vision plans
• 401(k) match after one year
• Contribute toward student loan debt
• Generous paid time-off programs ensure you have time to recharge including vacation

days, personal days, sick days, holidays, volunteer day, and days for learning & development

• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:

• https://www.instagram.com/lifeatmma/
• https://www.facebook.com/LifeatMMA
• https://twitter.com/LifeatMMA
• https://www.linkedin.com/company/marsh-mclennan-agency/

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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