Federal Account Manager – Public Sector

Overview

Want to make a difference in the world? Join a team of passionate professionals who put their federal civilian customers first and align modern enterprise system solutions with the agency’s mission and priorities.

Esri, the global leader in geospatial science and GIS, is the place for you to do your best work amid a supportive culture that encourages creativity, conversation, collaboration, and passion for each project. You’ll be part of a highly skilled team that helps federal civilian agencies (such as Energy, FCC, NASA, HUD, SBA) apply geospatial science and analysis to find unique patterns, trends, and solutions hidden within complex scientific and business problems. By joining Esri as an Account Manager, you will employ your selling skills to address a huge transformation in technology modernization across the public sector that includes artificial intelligence and machine learning, Kubernetes, advanced analytics and data science, big data and imagery management, cloud computing, and more. Further, you will leverage GIS to help your civilian customers drive efficiencies in facilities management and operations, identify and address fraud, waste, and abuse, and accelerate permitting. Begin mapping your career journey with Esri today!

Responsibilities

• Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the needs of the customer.
• Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.
• Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.
• Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to the industry. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.
• Collaborate with others. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.  

Requirements

• 5+ years of enterprise sales and/or relevant consulting or program management experience
• 3+ years of experience working in or supporting the federal government/public sector
• Experience creating partnerships, and establishing yourself as a trusted advisor with customers
• Understanding and execution of the sales process, account management, account planning and opportunity strategy creation
• Demonstrated knowledge of enterprise systems and new technology trends, and the ability to translate this into solutions for customers
• Able to negotiate, present, and support visual storytelling across all levels of an agency
• Ability to travel domestically 25-50%
• Bachelor’s in business administration, GIS, environmental/earth, social and/or health science, or a related field
• Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

• Understanding of GIS, Esri technology, and environmental and earth sciences as they relate to one another
• Understanding of environmental, earth and health sciences
• General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations
• Knowledge of industry fiscal year, budgeting, and procurement cycles
• Master’s in business administration, GIS, environmental/earth, social and/or health science, or a related field

Questions about our interview process? We have answers.

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