Customer Service Representative

Farmers Insurance Layne Insurance Agency is seeking a passionate, self-driven, customer service representative with a desire to make a difference in people’s lives as well as their own! Our fast paced, growing insurance office is looking to fill a full time position. At our agency you will build and develop client relationships within the Gunnison County communities that we serve by promoting our products and the superior customer service of our agency. We then support you as you grow and learn within our agency. As a Customer Service Rep, you will be part of a team that is helping to grow the revenue of our office as well as grow your own earning potential! As our client base grows, your earning potential grows through a combination of commission and bonus incentives. Apply now and we will contact you about the next steps in the interview process. Must be willing to relocate to Gunnison, CO area.

Job Responsibilities:

• Answer phones, take messages, and respond to voice messages
• Take payments from clients and apply to appropriate systems
• Make appointments when necessary for policy reviews, etc.
• Work with clients to solve problems
• Treat each customer contact as a cross and up-sell opportunity

Requirements

• Possess a genuine willingness to learn, be intuitive, resourceful and be coachable.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Confident, self-starter who works well independently.
• Bilingual Spanish is preferred but not required.

Benefits

• $20/hour pay with bonus opportunities
• Weekends Off
• Holidays Off
• Team Building Activities
• Hands On Training
• Performance Bonuses