Senior Manager, Auto Claims

Location(s)

Henderson, Nevada

Details

Kemper is one of the nation's leading specialized insurers. Our success is a direct reflection of the talented and diverse people who make a positive difference in the lives of our customers every day. We believe a high-performing culture, valuable opportunities for personal development and professional challenge, and a healthy work-life balance can be highly motivating and productive. Kemper's products and services are making a real difference to our customers, who have unique and evolving needs. By joining our team, you are helping to provide an experience to our stakeholders that delivers on our promises.

Position Summary:

Kemper is seeking a Senior Auto Claims Manager to work in our Henderson, NV office. You will be responsible for managing the auto liability claims team.

Position Responsibilities:

• Hiring staff including Team Managers and Claims Adjusters
• Direct supervision of Team Managers
• Assisting and mentoring Team Managers in on-going casualty training in development of staff
• Monitoring performance of teams compared to objectives
• Reviewing authority request in excess of Team Manager authority, all files with catastrophic injuries, authority for coverage investigations, completion of Department of Insurance complaint responses
• Answer customer calls requesting assistance beyond the Team Manager's authority
• Setting and maintaining best practices expectations of all staff through strong proactive leadership

Position Qualifications:

• College degree or equivalent work experience
• 5+ years of claims or functional area experience
• 3+ years of supervisory experience
• CPCU/AIC is desirable, but not required.
• Proficient in MS Office, Word, Excel, PowerPoint, and Outlook
• Must have claim related computer systems experience; Guidewire experience is a plus
• Sponsorship is not accepted for this opportunity
• This is a hybrid position out of our Henderson, NV office

The range for this position is $95,900 to $159,700. When determining candidate offers, we consider experience, skills, education, certifications, and geographic location among other factors. This job is eligible for an annual discretionary bonus and Kemper benefits (Medical, Dental, Vision, PTO, 401k, etc.)

Kemper is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other status protected by the laws or regulations in the locations where we operate. We are committed to supporting diversity and equality across our organization and we work diligently to maintain a workplace free from discrimination.

Kemper does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Kemper and Kemper will not be obligated to pay a placement fee.

Kemper will never request personal information, such as your social security number or banking information, via text or email. Additionally, Kemper does not use external messaging applications like WireApp or Skype to communicate with candidates. If you receive such a message, delete it.