Supervisor, Patient Access - Full Time

Department

REHAB PSYCH - 207105

Worker Sub Type

Regular

Work Shift

Pay Grade

113

Job Description

The Supervisor is responsible for the daily operations of assigned service areas. Under the guidance of the Manager the Supervisor will participate in the interview and onboarding processes for new employees and create a training schedule for orientation. The Supervisor will assist the Manager with tracking time and attendance, scheduling, conducting quality audits, maintaining personnel files, and completing employee evaluations. Supervisors will have the ability to administer counseling/corrective actions in the absence of the manager, or in other situations which the manager is unavailable. General administrative functions include, but are not limited to: ordering supplies, coordinating meetings, attending meetings, managing files, and communicating with leadership and staff.

Education

High School Diploma or GED required

Associates preferred

Experience

Two years healthcare supervisor experience in revenue cycle preferred

Three years experience in hospital revenue cycle setting preferred

Certification & Licensures

CHAA Certification required or obtain within 12 months of hire

Qualifications

Strong attention to detail required

Professional "On Stage" image when working with employees and customers required

Demonstrated knowledge of patient registration required

Exemplary understanding of the front end of the revenue cycle in a healthcare environment required

Experience working with the Epic EHR to run reports, solve work queue issues, resolve complex registration issues required

Ability to utilize good judgment and critical thinking skills to prioritize multiple tasks and problem solve required

Ability to maintain strict confidentiality regarding personnel and patient matters required

Ability to communicate effectively with a wide range of levels required

Exceptional skills in spelling, grammar, punctuation, and proofreading required

Ability to work in a high stress environment and under time constraints required

Knowledge of operational and facility needs required

Understanding of and ability to work within a diverse community required

Proficiency in utilizing cost estimate tools and ability to interpret various insurance benefits required

FLSA Classification

Exempt

Grade

113

Physical Demands

3 A Administration

Benefits

At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:

• A Zero-Deductible Health Plan
• Dental and vision insurance
• Generous Paid Time Off
• Tuition Assistance
• Retirement Savings Match
• A Robust Employee Assistance Program to help with many aspects of emotional wellbeing
• Membership to Healthy U: An Incentive-Based Wellness Program

Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.

To see the full scale of what we offer, visit valleyhealthbenefits.com.