Systems Analyst

EDUCATION AND/OR EXPERIENCE:

• Bachelor's Degree in Information Technology
• 3 years of application implementation and support experience; or a related combination of education and experience.
• Possess a demonstrated ability to plan work efforts and drive results.
• Requires excellent problem solving and analysis skills.
• Strong ability to set, measure, and achieve results.
• Proven organizational and planning skills. Detail oriented mindset is a must.
• Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect.
• Requires the ability to provide on-call and after hour support as necessary.
• Requires the ability to operate a variety of standard business machines, such as a computer and the job related software, a keyboard, calculator, telephone, etc.
• Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy.
• Demonstrate advanced analytical skills to interpret fragmented project results or other relevant information and make recommendations based on results.
• Demonstrate originality and resourcefulness in developing solutions.
• Ability to prioritize and handle multiple tasks and projects concurrently.

CERTIFICATES, LICENSES, REGISTRATIONS:

The incumbent of this position must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements.

LANGUAGE SKILLS:

Ability to communicate both in verbal and written format, effectively and efficiently in job. Ability to effectively present information to supervisor, leadership, senior management, project members, vendors, and other employees of the organization. Ability to communicate clearly, articulate goals and objectives fully. Must be able to adjust messaging and communication depending on audience.

COMPUTER SKILLS/TECHNOLOGY:

Working knowledge of computers to allow employee to access computer systems and applications to complete timecards, read and respond to email, and complete required on-line training. To perform this job successfully, an individual must have basic working knowledge and some experience in the below listed technologies:

• Active Directory 2016 and 2025
• Advanced Microsoft Server 2016, 2019, and 2022 Administration
• Azure
• Microsoft 365 Administration
• Exchange
• MS Teams
• Sharepoint Online
• inTune
• AutoPilot
• CoPilot
• Compliance and Security
• Identity
• IIS
• VMware
• NetApp
• Microsoft SQL Server 2016 and 2022
• Cisco Meraki and Unifi network equipment
• WhatsUp Gold
• Barracuda Email and Web Gateway
• WSUS and Microsoft Arc
• Zerto
• VEEAM backup and recovery
• Cisco Networking
• Password Management tools
• EDR and MDR solutions

PHYSICAL DEMANDS/WORK ENVIRONMENT:

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Work is performed in an office setting at a computer and in the field. Opportunity to work from home is available after a probationary period and employee demonstrates the capability to work independently. Incumbents are expected to have the manual dexterity to manipulate the tools required to do hardware configuration, installation of network hardware, cross connects, installation of patch panels and wire management. Much of the client contact is via phone. Incumbents must listen, speak, read and interpret information from written sources and on the computer. The employee may spend a significant amount of time retrieving information from the computer, requiring repetitive motions of the hand and wrist.
• Employee must have the ability to perform the following: walking, climbing stairs, bending, crouching, and lifting of objects up to 50 pounds. The employee must have the ability to carry a cell-phone as well as be on call on a 24/7 basis.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Keyboarding is required for this position.
• The employee of this position works in an air-conditioned, office environment. The employee will also be exposed to outdoor weather conditions when traveling on company business.
• The noise level in the work environment is usually moderate.

TRAVEL: Ability to travel up to 50%. Predominately day trips, but some overnights will be required as needed.

LSS is an Equal Opportunity Employer (EOE).